remicachet.com

4.1
4.1 Based on 181 reviews

Remi Cachet is a premium quality, professional hair extension brand offering the highest grade of human hair in the market globally. Founded in 2013 by 30+ year industry expert, Victoria Lynch, Remi Cachet has an offering of over 14 extension methods and ...

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Average Rating

4.1

/
5

181 Reviews

5 Star
76%
4 Star
1%
3 Star
3%
2 Star
2%
1 Star
19%

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Nicola Mcilroy
Super fast delivery

Super fast delivery, hair quality lovely as always

5
Date of experience: Sep 02, 2025
Laura Evans
The only extensions I trust for my clients

As a professional hairstylist, I've worked with many extension brands over the years but Remi Cachet is by far my go-to for consistent, high-quality results.I mainly use the Elegance range on my clients, and the hair is absolutely beautiful thick from root to tip, soft, and long-lasting. With proper aftercare, most of my clients get 12 months or more out of their extensions, which is incredible.The colour range is fantastic and blends seamlessly, especially with methods like nano tips, tapes, and wefts. My clients always comment on how natural the hair feels and how well it holds up between maintenance appointments.Yes, it’s a premium product but I believe in investing in quality, and so do my clients. Remi Cachet has never let me down, and I wouldn’t use anything else in my salon.Highly recommend to fellow professionals looking for reliable, luxury-grade hair extensions.

5
Date of experience: Aug 29, 2025
Denise
Great products

Great products, amazing customer service

5
Date of experience: Aug 26, 2025
Kyla
Colour fade dispute

I am currently in dispute with Remi Cachet over a set of extensions that discoloured drastically within just a few weeks of wear, despite being cared for exactly as instructed with their own branded products.The company has explained that this is “normal” and to be expected with ash tones, and even suggested recolouring them — despite their own website discouraging recolouring and promoting the Elegance range as lasting up to 18 months.When I raised this, I was told their Hairsurance policy makes clear that colour is not guaranteed. However, I do not accept that a premium product should become unusable so quickly.I am seeking either a replacement or a refund and hope the company will resolve this fairly. I will update this review if and when a satisfactory resolution is received from Remi Cachet.Update: Company response suggested recolouring, which contradicts their own advice. I maintain my request for a refund or replacement and will update again when resolved.”Update: I’m relieved to report that after some further correspondence Rebecca intervened and organised a full refund for the faded set. This should not have taken so many emails but I’m thankful my issue was solved fairly.

1
Date of experience: Aug 24, 2025
Dawn Moran
Fab hair great customer service been…

Fab hair great customer service been buying from this company for years and years 👍

5
Date of experience: Aug 20, 2025
Lauren O’hanlon
Ordered the qute hairdryer at abit of a…

Ordered the qute hairdryer at abit of a risk, as there isn’t much I could find on reviews, the Description on the website explained different parts of the hairdryer and what would be expected and I can honestly say it met up to the expectations. It’s lightweight powerful and I like that the attachments are magnetic, it came with three different nozzles and the packaging was quite impressive. I also got a tote bag which is perfect for mobile hairdressing. The rebrand of the nano ring tins are much better as they are metal and flat which is better for storage.

5
Date of experience: Aug 18, 2025
Joanne Cavanagh
Terrible hair- do not buy Remi Cachet

Terrible hair. We bought the extensions and had them fitted. 4 months after one refit they are orange. This is obviously ( after reading other reviews) an issue with the dye used. They are blaming us and saying its usual wear and tear. Disgraceful!The dedicated team have said because of the original hair used, this can happen. They should put this on their site! Hair may only last 4 months and it's up to the purchaser to fix it!! I have the same darkened roots and they're Still perfect after a similar time. So the issue is clearly the hair BUT nothing is offered as a resolution to spending so much for 4 months hair!

1
Date of experience: Aug 18, 2025
Yasmine Mohsen
Amazing quality

Amazing quality

5
Date of experience: Aug 18, 2025
Jeni Brown
Amazing no matter products and quick…

Amazing no matter products and quick delivery xx

5
Date of experience: Aug 13, 2025
Mrs Tara Lynch
Great extensions and great customer service

I love the extensions. I ordered the wrong colour and it was no problem to return

5
Date of experience: Aug 13, 2025

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Business Details

  • Remi Cachet is a premium quality, professional hair extension brand offering the highest grade of human hair in the market globally. Founded in 2013 by 30+ year industry expert, Victoria Lynch, Remi Cachet has an offering of over 14 extension methods and 60+ shades of colour, with a mission to provide natural and sustainable hair solutions that tackle everything from colour, length, volume and beyond.
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  • email help@remicachet.com
  • call +4403301752551
  • language https://remicachet.com

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