Name: restlinens.com
Telephone: 000000000
Rating: 2.1

Michael McCoy Guest

2 months ago

These pillows are amazing

These pillows are amazing. I got them for myself, and my teenage son kept stealing mine, so I had to order him his own!

Date of experience: Dec 18, 2025

The Sewing Channel Guest

2 months ago

Sheets are not OEKOtex certified

Sheets are not OEKOtex certifiedSheets are not OEKOtex certified. (no eoko tag which is mandatory.) Thin linen...but it doesn't even feel or look like linen. They claim on website to have "easy returns". But their return policy is anything but easy. I got an email back from them telling me to obtain my own label from the carrier and send it back and that I pay for all fees since it would be going to China. They also said that they are not responsible if they don't get it back in shipping. They also said they would give me 10% back if i don't send it back for my disappointment. They are not reputable at all. You've been warned. I'm out $200 now...not cool. This company is also "Moon and linen"

Date of experience: Dec 11, 2025

KM Guest

3 months ago

Fraud Company

If I could give Restlinens zero stars I would. Horrible experience. This is a fraudulent, scam company. I ordered 2 queen-sized goose down pillows claiming they provided neck support for side sleepers. The pillows went completely flat providing no support at all. I Awoke with even worse neck and shoulder pain. I tried for 7 weeks to return the pillows but had no response at all from the company. Finally, they sent the return address but offered a 15% credit if I wanted to keep the pillows. Since the nearest UPS store is 45 min away and shipping cost $75, I decided to accept the 15% credit. Their return process also mentions that if I returned the pillows they may not give me ANY refund. Restlinens never credited my credit card as per their 15% offer. DO NOT ORDER FROM RESTLINENS. They are a fraudulent business, will not respond to emails or voice mails.

Date of experience: Dec 01, 2025

SUZANNE MOOREHOUSE Guest

3 months ago

No one answers to return items

Thin, not supportive as indicated. I have called 3 times and emailed multiple times with no response to return them.

Date of experience: Nov 14, 2025

Heidi Hartman Guest

4 months ago

Horrible customer service

I don’t like the pillow and wanted to return. I have sent 5 emails to start the return process. I have not received a response yet. The customer service is awful. Do not waste your time and money on this company and the awful pillow

Date of experience: Oct 22, 2025

Val Ries Guest

4 months ago

Emailed 4x's for a return

Emailed 4x's for a return. No response, pillow hurting my neck and not right for me.

Date of experience: Oct 15, 2025

Nathan Malinoski Guest

4 months ago

Supportive But Still Soft

I’m a back sleeper and this pillow hits the sweet spot — not too firm, not too soft. My neck feels relaxed every morning. Wish I had found this brand sooner.

Date of experience: Oct 12, 2025

Brenda Grote Guest

5 months ago

Getting a refund is impossible and…

Getting a refund is impossible and getting a response from E Mail or phone does not happen. The pillow is uncomfortable, goes flat and hardens after a few hours.