Review Time
I initially wanted to try the product, but I soon found myself receiving three boxes due to an unintended subscription. I canceled a couple of weeks back, but now I've received an email about another box on back order. When I tried to cancel it, they said it was too late, although it hasn't been shipped yet. This whole experience has been very frustrating! The shakes are just average.
I wanted to sample the product, but unexpectedly ended up with three boxes delivered due to a subscription I didn't intend to join. I quickly canceled my subscription a few weeks ago, but now I've received an email about another box on back order. When I requested cancellation, they said it was too late, even though it hasn't shipped yet. This experience has been quite frustrating! The shakes are just mediocre.
I ordered a package to try out the service, and just two days later, I was charged $180 for a subscription renewal. It's only been two days; why would they assume I needed a renewal so soon? I didn’t realize it was a subscription. I reached out to the support team right after noticing the charge, but they informed me that they couldn't process a refund since the order was already in progress. It's a weekend—what is being processed? Please be cautious when sharing your credit card information with this company.
The customer service and cancellation policy are disappointing. The food is mediocre. I struggled to cancel my box and could only put it on hold, leading to continued deliveries and charges to my card. This business seems to prefer dealing with chargebacks rather than creating a desirable product.
I was required to start a subscription instead of just trying a box first. This led me to skip several deliveries while figuring out the first box. Despite marking a box as skipped, I was still charged and received it. I also had to call to cancel my subscription after attempting through the app, which was frustrating. The smoothies were okay, but I wasn't very impressed. I still prefer another service, even if it costs a bit more.
I thought I was ordering a one-time trial and ended up with a month's supply. A week later, I received another order at full price, which is quite expensive—nearly $200—and I lack freezer space for all the shakes. To cancel, I have to make a call. This is absurd!
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Revive Superfoods delivers healthy, preservative-free smoothies in the most convenient format possible: frozen, ready to blend, and right to your doorstep.
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