Review Time
Misleading Experience. I placed an order for $199 for a highly rated soundbar, expecting it to be delivered to my home in Texas. After a wait of 5 weeks, I received a low-quality soundbar worth around $20 that isn't even compatible with my TV. Initially, I thought it was just a shipping error. However, after reading other reviews, it seems I've been deceived once again by sellers misrepresenting themselves.
Everything you read is true in these reviews ,this website should be taken down in the uk as it is actually a Chinese website that is a complete scam I ordered the soundbar as advertised in good faith for £159 I had to wait three weeks for it to arrive when it did arrive it was a BS-10 that you can buy on ebay for £19 I contacted them through the email they provide but got no reply I have now been in touch with my bank and they are going to try and get my money back, please do not buy this product you will endeavor the same outcome as all the people in these reviews it's a big scam thank you for taking your time to read this.
Total scammers pretend to be a UK based firm but are Chinese Goods are unworthy of 1 star and there refund policy is 3% and keep the piece of plastic that doesn't work Please Please Please avoid at all costs these site should be shut down
Bait and Switch. I ordered. For $199, the supposedly highly rated Rivelia soundbar for delivery to my home in Texas. I received, after 5 weeks, a cheap BS 10 soundbar (~$20)that is not even compatible with my TV. I was hoping it was a simple shipping mistake. But after reading the reviews here, I see that I have once again been conned by Chinese dealers operating under false flags.
Total rubbish wish I had read these reviews before I have been scammed with a crap product.As everyone else says you think you are dealing with a uk company.Not at all they are from Hong Kong China.The soundbar is a nasty bs 10 cheap as chips and totally useless.This is a absolute con do not buy.If you want to return said item they want shipping cost from sending out and returning approx £35 both ways plus 15 per cent handling charge.Also if on return they say it is damaged you will get nothing.TOTAL CON DO NOT BUY.
Much like every one else , I too have been duped and sold a BS-10 soundbar that can be purchased from Ebay for £33 or Ali Express for £28 , under the guise of Rivelia for a price I paid of £159 after reading a review that now in hindsight looks like it was written by the same people and is sponsored in google reviews to be elevated to the top of serach as the format and font is the same as the website. This is total rubbish , sound quality is awful, cheap and nasty with limited instructions and features. I will be trying to recoup my losses but hope others read these reviews before they succomb to the same.
I will add my negative feedback to others. It took about four weeks to receive this Chinese product ftom the UK seller. It took some time to set it up due to vague instructions. It is clumsy and resets every time it is turned off, must be set up again. Every few seconds I get notification the battery is "pre-charged" and I cannot find any way to turn off the notifications. I will write off the cost of the purchase as a learning experience based on the refund feedback others have reported. This is going into the trash without further waste of my time. Quality of the product is fair, but it is unusable.
Rivelia-uk.com pose on line as a UK company. They are in fact a chinese company. I ordered a sound bar from them much to my utter stupidity. Delivery said 3 days standard, but it comes from China. It took over 2 weeks. The item arrived and it is a cheap, not fit for purpose item fit for the bin. The item does not connect to the TV and remote doesn't work. They want to charge me return shipping costs to Hong Kong as well as a 15% handling fees. This company is a scam. Do not order from them. That's £160 down the drain. So annoyed with myself as I am usually savvy when it comes to purchases. The most annoying thing is this company came up number 1 in a product comparison site. They have well and truly set out to deceive the consumer. If I could award 0 stars, this would more accurately describe my experience. Hopefully I will deter other unsuspecting consumers.
Purchased soundbar from this company on the 10th Dec its now 22nd still waiting,but just read someone else been ripped off by this company,I thought I been ripped off too as nothing plus their email not very good,and it's not a UK business as I thought its from China,so not sure if i get item at all or ripped off,or get sent a basic soundbar. Either way avoid this company at all costs.i spent £159 .
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