rivrise.co.uk

1.9
1.9 Based on 21 reviews

...

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Average Rating

1.9

/
5

21 Reviews

5 Star
19%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
76%

Filtered Reviews

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Review Time

Tigerlily Wilson
Disappointing quality

The quality of the product is very poor. They are uncomfortable and poorly made. I couldn't find any contact info for returns, and I suspect many of the positive reviews are fake.

1
Date of experience: Sep 04, 2025
Luther
Frustrating experience

I ordered safety trainers but received the wrong size. When I contacted them for a return, I was told they don’t cover return costs. Despite it being their mistake, it felt impossible to get a sensible response from the unhelpful staff. I ended up paying to return them and opted for an exchange, knowing a refund was unlikely. The trainers themselves are of poor quality, available for a fraction of the price elsewhere. I regret not reading the honest reviews before making my purchase.

1
Date of experience: Sep 04, 2025
Simon Wright
Poor customer service poor quality…

Poor customer service poor quality product cannot return for refund do not buy from them

1
Date of experience: Aug 29, 2025
East London
These trainers are temu standard

Absolute con artists. These trainers are available on temu for 15 quid. Not worth 50 quid.

1
Date of experience: Aug 28, 2025
Would give 0 stars if allowed!

Would give 0 stars if allowed!! Ordered these as needed comfy work wear Was made to believe that it was a UK company as stated in advertising. Said they would be delivered in 3-5 days by Royal Mail!! Took 2 weeks and delivered by Yodel. Asked on Yodel what the hold up was to be told that the shoes were coming internationally!! From China!!! Paid £54 for these, to have someone at work buy the exact same shoe on Shein, but 2 pairs for £40 and they came within 4 days!!! Absolute scam!! Avoid this company! Delivery is not as advertised!

1
Date of experience: Aug 22, 2025
Greg D
Poor Customer service

Customer service/delivery service hopeless. Been waiting a week now and still not received my boots, 'customer service' states that they should get them to me in the next week or so if there are no delays! Meanwhile, they keep pressuring me to buy a second pair, I don't want a second pair, I just want to receive the ones I've paid for. Just an update today( 24/8), boots still not arrived, still no idea when they’re coming. Been given tracking info which is useless, just shows me a map of where I live! Meanwhile, all they do is keep offering me a second pair. This company doesn’t deserve our business. Another update (26/8). Yodel now have my boots, in fact they’ve had them for 5 days, still no idea when they will be delivered! Have tried contacting customer service, they’ve replied and said they’ll reply within 48 hrs! 27/8 still no delivery. Yodel still still have my boots, no idea when they’ll be delivered. Rivrise keep fobbing me off with excuses like holidays and staff shortages. I have now referred the matter to Trading Standards. Absolutely shocking ‘service.’

1
Date of experience: Aug 21, 2025
Haircaredeluxe
good quality items

good quality items, did not fit so had to exchange for another size but was rapid and friendly swapping service

4
Date of experience: Aug 18, 2025
Barry Durrant
highly recommended will be purchasing…

highly recommended will be purchasing again soon

5
Date of experience: Aug 16, 2025
Hazel Hand
My grandson loved the work shoes i…

My grandson loved the work shoes i bought him from this website. He says he has no issues with them and also gets complimented at work for them too ❤️

5
Date of experience: Aug 15, 2025
Chris Bellamy
fast delivery and great quality shoes

5
Date of experience: Aug 13, 2025

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