roadtop.com

2.4
2.4 Based on 14 reviews

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Average Rating

2.4

/
5

14 Reviews

5 Star
33%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
67%

All Reviews

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Review Time

Disappointing Experience

Disappointing. I purchased this before trying another option, and the alternative ended up being far superior. While both companies are Asian, the other one could actually communicate effectively and provide clear instructions, which was not the case here. The quality of this product clearly reflects its low price. It seems designed to take advantage of those who may not do thorough research. I highly recommend going with the alternative options; they are also from Asia but are significantly better. It makes no sense to try to save money when you'll likely end up needing to buy another product due to failure or realization of its poor performance. If that’s your mindset, maybe you shouldn’t own a luxury vehicle. Additionally, be wary of the positive reviews; I was offered compensation to write a favorable one. I genuinely wanted to give this a chance, but their refusal to accept a return within the designated period completely changed my opinion.

1
Date of experience: Dec 06, 2025
WT26
Inexpensive for a reason. Truly disappointing.

Absolutely terrible experience. I purchased this item before trying a competitor's product, which turned out to be vastly superior. The quality of this product is a clear reflection of its low price. I believe they target those who don't research properly. It's not worth saving money if you'll end up needing a replacement soon after. Avoid this brand and opt for better options instead.

1
Date of experience: Dec 06, 2025
BlackBrine0567
Excellent upgrade for a 2015 Mini

This upgrade for my 2015 Mini is fantastic! I never considered upgrading to Carplay due to anticipated costs, but this affordable device changed my mind. It arrived quickly and was easy to install in about an hour. CarPlay works seamlessly on my older Mini, just like it does on newer models.

5
Date of experience: Oct 05, 2025
Mattias29
Excellent customer support

I purchased a CarPlay unit for my 2020 Lexus IS 350. The installation was smooth, but I received the wrong cable initially. However, the support team promptly sent me the correct one at no extra cost! I just installed it and I'm thrilled with the result.

5
Date of experience: Aug 06, 2025
DA94
Quick delivery in the UK

Ordered from a UK warehouse, and it arrived within 36 hours. The packaging was great, and installation was straightforward with the help of online videos. Communication via email was good, though responses may take a day due to their location. I would definitely recommend this seller.

5
Date of experience: Jul 26, 2025
Christine Rogers
Disappointing experience, look elsewhere.

I wish I could give zero stars. I bought a Linux CarPlay screen for my BMW, and although it worked initially, I faced an issue with the resolution on startup. The support team was unhelpful and eventually stopped responding. They do not take responsibility for their products or customer service.

1
Date of experience: Jun 27, 2025
Jacqui Lewis
Stay away from this seller.

They seem to profit from customers who don’t think critically. We bought two units for a review, both ended up failing quickly. They removed their listing, making it impossible to report them. No refunds or exchanges were offered. Many positive reviews seem completely fake.

1
Date of experience: Apr 25, 2025
Bianca
Failed quickly and no warranty honored.

The product failed after just one week, and they refused to honor their warranty.

1
Date of experience: Apr 24, 2025
Jody H.
Fast delivery and great quality!

I received my Appleplay unit just two days after ordering, much quicker than expected. They also sent me an extra lead that I needed. The instructions were clear and easy to follow. After installation, everything works perfectly. I’m very satisfied with the quality and service.

5
Date of experience: Apr 17, 2025
Jennifer Scott
Refund process is a nightmare.

Getting a refund from these online sellers has been impossible. I returned the equipment but still haven't received my refund. I would never use this seller again; this has been the worst customer service experience I've ever had.

1
Date of experience: Apr 15, 2025

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