Review Time
I recently relocated using a local branch of a reputable moving service. They truly met my expectations. From beginning to end, I received outstanding service from a friendly and professional team. No issue was too small; all my questions were addressed promptly. Their fees were very reasonable as well. I can't thank them enough for making a stressful time much more manageable. If you're moving in the area, don't hesitate—this team is remarkable. Thank you to everyone at the local branch.
I recently moved homes with the help of a local branch of a well-known service. They came highly recommended, and they certainly lived up to that. From start to finish, I received exceptional service from a friendly and professional team. They resolved every query promptly and efficiently. The fees were also quite reasonable. I can't thank them enough for easing such a stressful time. If you're relocating in the area, don't hesitate—this team is truly outstanding. Thank you to everyone at the local branch.
We viewed a property that was advertised by a local agency, and they were very professional and helpful throughout. We visited the property multiple times without any issues and ultimately purchased it. A special shout-out to a representative who was amazing during the entire process. Highly recommend this service!
I received first-class service from the team right from the start. They were professional yet friendly, kind, and very helpful. Honest evaluations and excellent communication throughout made the whole process easy and as stress-free as possible. I highly recommend this local branch.
I just completed another remortgage with a fantastic advisor. I've relied on their services for over a decade, managing multiple remortgages and a house move. If you need the best and most realistic mortgage advice, look no further. They are a true professional in their field. Highly recommend!
I previously received help from a representative and had no hesitation in reaching out again for this query. Once again, they were exceptional, handling everything swiftly and without stress. I would recommend them to anyone. Thank you!
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Rook Matthews Sayer (RMS) is a leading Estate Agent in the Region*, established in 1990 and now managed by Janet Walker. At Rook Matthews Sayer, we offer a wide range of services, including residential sales, lettings, property management, auction sales, and commercial property services. Other services include mortgage and protection advice, as well as access to a trusted conveyancing panel. We have 16 offices and a dedicated team of around 120 members. We provide personalised, expert service, offering pre-marketing advice, professional photography, and support throughout the property sale process. We invest heavily in staff training and are deeply integrated into the local community, supporting charities and schools. We have extensive local knowledge and a strong reputation in the property market, with many of the offices having won the “Best Estate Agency” award over multiple years consistently. We focus on building long-term relationships, often having customers return over the years. We pride ourselves on being friendly, approachable, and supportive, guiding clients through every step of their property sale with care and expertise. The company’s approach is focused on providing a smooth, stress-free experience and achieving the best possible price for each property. We use cutting-edge technology and effective marketing strategies, as well as offering various marketing packages tailored to clients’ needs.
Finally, our customers can rest assured that they're in safe hands.
Rook Matthews Sayer is a member of Royal Institution of Chartered Surveyors, (RICS) which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details by visiting our website or by contacting our staff directly.
*Source - Internal data: 01.01.2024 - 31.12.2024 Region is Newcastle, Northumberland and North Tyneside
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