macfoxbike.com

3.6
3.6 Based on 41 reviews

We are committed to creating unique and outstanding electric bikes that provide people with a convenient and fun way to get around. Through advanced technology and careful design, our products demonstrate superior quality and high performance. Enjoy the f...

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Average Rating

3.6

/
5

41 Reviews

5 Star
56%
4 Star
9%
3 Star
7%
2 Star
7%
1 Star
22%

All Reviews

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Review Time

clockwork
It was a pleasure working with Jayce and the Macfox team. We've been collaborating for almost 2 year

It was a pleasure working with Jayce and the Macfox team. We've been collaborating for almost 2 years now and they have been the best partners when creating content and keeping me updated in the newest that Macfox has to offer.

5
Date of experience: Mar 02, 2026
CitiFam
We’ve had a great experience with Macfox. The bike has a sleek design, feels sturdy, and rides very

We’ve had a great experience with Macfox. The bike has a sleek design, feels sturdy, and rides very smoothly. It’s powerful but still comfortable for everyday use, and it’s been fun incorporating it into our family activities.

The ordering and delivery process went smoothly, and communication was clear throughout. Overall, we’re happy with the quality and performance so far.

If you’re looking for a stylish and reliable electric bike, this is definitely one to consider.

5
Date of experience: Feb 28, 2026
Jordan Vanderplate
I do YouTube reviews and I’ve reviewed over a dozen e-bikes. I wouldn’t bother writing a positive re

I do YouTube reviews and I’ve reviewed over a dozen e-bikes. I wouldn’t bother writing a positive review if the bike is even decent. The Macfox actually made my top 3 bikes and despite having no suspension, was actually one of the most comfortable to ride! On top of that, and just looking awesome, it was a lot of fun to ride as well and the Macfox support was excellent.

5
Date of experience: Feb 28, 2026
Jimmy
A fantastic gift that my son loves!

I got my son the X1 model for Christmas, and he has truly enjoyed it. He rides it nearly every day and has already accumulated close to 300 miles, which really highlights his enthusiasm. The bike has performed excellently so far and has proven durable with regular use. I’m very impressed with the overall quality and dependability of the product. If it weren't for the high price, I would definitely buy two more for my other sons without a second thought. I've already recommended the X1 to friends and family, and I would gladly purchase it again.

5
Date of experience: Jan 14, 2026
John
Has the cool factor.

Update: Received the bike. So far, my son loves it. (14-year-old). It definitely has that cool factor that teenage boys want. I personally think it is not as good as other bikes on the market. When I compare it to a $1500 Meelod DK Max 300 the quality is not on par. Also, the innertube on the front tire keeps deflating. Could not find any puncture holes. Took out the tube and everything looks good. But within 24 hours the tire is flat again. I will place it in water later to see if I can find any air gaps later. Decided to replace the front tires with a CST Scout all terrain tires and it seems to be holding and driving much better now. Bike is a little on the slow side. Which in all honesty I like because now my son cannot just go crazy, but he cannot keep up with me on my bike. I still do not have the bike. Ordered on 10/1. It's 10/23. So, I will update this review once I get the bike.

3
Date of experience: Oct 23, 2025
Don bumgarner
It seems well made and comfortabe

5
Date of experience: Oct 17, 2025
Mike
Poor customer service still waiting for…

Poor customer service still waiting for my 2nd battery attachment. Son enjoyed the bike on his first ride though

2
Date of experience: Oct 17, 2025
Jenny Stratton
Mac Fox has had excellent customer…

Mac Fox has had excellent customer service! They respond quickly, and deliveries are made within the next few days! I have no complaints and I have bought two bikes so far for my kids!

5
Date of experience: Oct 16, 2025
Jacob McKinney
Great customer service

Great customer service - they stand by their word and products

5
Date of experience: Oct 13, 2025
Justin Miller
I requested help for a delivery order…

I requested help for a delivery order that has not arrived and appears to be stuck with Fedex. I received a response from the team the next business day, but it just directed me to tracking information that I already have. So the response did not do anything to followup. I would like more support than that about delivery of an item I paid for, but still have not received.

2
Date of experience: Oct 13, 2025

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Business Details

  • We are committed to creating unique and outstanding electric bikes that provide people with a convenient and fun way to get around. Through advanced technology and careful design, our products demonstrate superior quality and high performance. Enjoy the freedom of riding and start a new chapter with Macfox.

  • email customer@macfoxbike.com
  • call 9496176785
  • language https://macfoxbike.com/

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