rubbyoo.com

2.9
2.9 Based on 41 reviews

My life was busy and I wanted someone to hand me the inspiration, equipment, and instructions to let me skip to the fun part –making beautiful things. When I couldn't find it, I made it happen! I love seeing the joy other people experience from making c...

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Average Rating

2.9

/
5

41 Reviews

5 Star
29%
4 Star
19%
3 Star
2%
2 Star
10%
1 Star
40%

All Reviews

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Review Time

ItzEntity84
Disappointing experience with this seller

I believe this seller is based in China. I placed an order for 2 kits on December 9, 2025, choosing the $8.00 shipping option, confident it would arrive by Christmas. Now, on December 22nd, I still haven't received anything. After emailing them, they provided a tracking number for a shipping service I’m unfamiliar with, indicating the items are still in China. I will not be purchasing from them again!

1
Date of experience: Dec 22, 2025
Alexis C.
Exercise caution

Exercise caution. I cannot recommend this service. When placing my order, I was led to believe it was a UK-based business, which encouraged me to order to lessen my carbon footprint. After ordering an embroidery kit, I realized this information was misleading, and the service is actually based in Hong Kong. I later received a suspicious text asking for more postage money, which my bank flagged as fraudulent.

1
Date of experience: Dec 11, 2025
Elektra P.
This service is based overseas

This service is based overseas. I ordered two kits on December 9, 2025, and opted for an $8.00 shipping option, believing I would receive them by Christmas. Now, on December 22nd, I still haven't received them. I reached out via email, and they provided a tracking number for a shipping company I've never heard of, indicating the items are still overseas. I won't be purchasing from them again!

1
Date of experience: Dec 09, 2025
Kimberly
Never received my items

I ordered several kits with frames but never received any of them. I invested a considerable amount of money and have nothing to show for it. When I requested a refund, they claimed they couldn't process it since the items were supposedly sent, and provided a tracking link. However, the tracking shows no updates for the last two weeks, and it's been over a month since I placed the order. Their indifference is what frustrates me the most.

1
Date of experience: Nov 29, 2025
Venetia Bell
Nice kits but color discrepancies

The kits I received were nice overall, but the colors were not as expected.

4
Date of experience: Oct 11, 2025
Macy Hughes
Lovely kit - thank you!

The kit arrived ahead of time and is beautiful and easy to follow. I thought it was a bit pricey, but after comparing the cost of individual threads for a similar design, I realized the price is reasonable. I'm very pleased with the results.

5
Date of experience: Oct 10, 2025
trololol0101
Poorly packaged and damaged

Never again. I intended to give this embroidery kit as a gift, but it arrived poorly packed in cheap plastic, and the box was so damaged that I can't present it as a gift. I'm very disappointed. I've been asked for more details, but I lack confidence in providing personal information to a service I don't trust. They already have all the information they need.

1
Date of experience: Oct 06, 2025
Sienna W.
AI-generated designs - not usable

The embroidery pattern images are AI-generated and not feasible to recreate as shown. They've appropriated artists' designs and produced AI copies with corresponding instructions; the original patterns are available through other platforms.

1
Date of experience: Sep 17, 2025
Multiple embroidery kits ordered

I ordered several embroidery kits, and they arrived quickly and complete. Everything needed was included. The finished projects turned out lovely. Great value for quality kits.

5
Date of experience: Sep 07, 2025
Cedric Coleman
Agree with the previous review

I agree with the previous review regarding slow shipping. The six kits I ordered are disappointing. Please send me a return label.

1
Date of experience: Aug 17, 2025

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Business Details

  • My life was busy and I wanted someone to hand me the inspiration, equipment, and instructions to let me skip to the fun part –making beautiful things.

    When I couldn't find it, I made it happen!

    I love seeing the joy other people experience from making craft art they're proud of.

    But more than that, I see the mindset transformation as they experience the benefits of taking time out to DIY - the relaxation, focus, and peace we feel when making something.

    It's so fulfilling to have something beautiful to share with friends and family. And to take time to care for ourselves.See more

  • email contact@mail.rubbyoo.com
  • call +85262314712
  • language https://rubbyoo.com

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