rudraksha-ratna.com

4.3
4.3 Based on 158 reviews

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Average Rating

4.3

/
5

158 Reviews

5 Star
77%
4 Star
5%
3 Star
1%
2 Star
3%
1 Star
15%

All Reviews

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Major Letdown – Unsatisfactory Customer Service

Major Letdown – Unsatisfactory Customer Service I had a very unsatisfactory experience with this store. Prior to my visit, I clearly communicated my needs for a mala and specifically requested all healthy, undamaged beads. The store agreed to these terms, which is why I traveled a significant distance to see them in person. However, upon inspecting the mala at the store, I found that three beads were noticeably damaged. When I brought this to the attention of the staff, they casually remarked that it was acceptable, which was quite shocking—especially for an item associated with devotion and faith. When I requested that they remake the mala using only healthy beads and expressed my willingness to wait, they quoted an exorbitant price: ₹800 per bead, totaling ₹87,200 for 109 beads. This is outrageous considering the same mala is available on their website for approximately ₹8,000. Charging over ten times the price simply because a customer requests quality, undamaged beads is unethical. This experience felt like a disregard for people’s devotion rather than a respectful approach. I anticipated honesty, transparency, and integrity—but received none. I would strongly recommend that others carefully inspect each bead and exercise caution before relying on verbal assurances.

1
Date of experience: Dec 26, 2025
Barbara Sanders
Significant Letdown

I had a very unsatisfactory experience with this store. Prior to my visit, I clearly communicated my needs for a mala, specifically asking for all healthy, undamaged beads. The store agreed, prompting me to travel 160 km to see them in person. However, upon inspection, I found 3 damaged beads. When I raised this issue, the staff's dismissive response was shocking, especially for an item tied to devotion. I requested a remake with only healthy beads and was willing to wait, but their quote of ₹800 per bead, totaling ₹87,200 for 109 beads, was outrageous. This mala is available online for around ₹8,000, making their price hike unethical. This experience felt disrespectful to people's devotion. I expected honesty and integrity but received none. I strongly recommend others to carefully inspect every bead and be cautious about trusting verbal promises.

1
Date of experience: Dec 20, 2025
Ginny Walker
Highly Recommended for Quality and Care

I highly recommend this service not just for the quality of products and services, but also for their genuine commitment to doing what’s right for customers and offering guidance regardless of its commercial viability.

5
Date of experience: Nov 05, 2025
Humphrey T.
Best Platform for Pooja Items

Exceptional support with a vast range of high-quality products. I highly recommend this platform.

5
Date of experience: Nov 01, 2025
Loyal Customer Since 2012

I've been a regular customer since 2012 when I first purchased a mala. The team is excellent, and the products are of high quality. Even though some items were pricey, they were worth it. Special thanks to the team for their consistent help and support.

5
Date of experience: Aug 22, 2025
Chadwick Powell
Reliable Puja Services and Genuine Products

I've been using the products and services for 6 years without disappointment. I recently started daily pujas, and I feel a positive change during challenging times. These pujas serve as a protective shield against negativity. I recommend their services for pujas, genuine rudraksha, and other items. Their professionalism and reliability are commendable, and you can attend live sessions to receive updates. Highly recommended for anyone following spiritual practices.

5
Date of experience: Jul 23, 2025
skinnyboy313
Very Pleasant Experience

I had a truly pleasant experience. 😊 ☺️

5
Date of experience: Jul 11, 2025
Matthias Walker
Positive Experience

I recently ordered several items, including malas and a sandalwood stick. Everything arrived as promised—authentic, well-crafted, and beautifully packaged. Unfortunately, the stone in the sandalwood stick was broken, but the team responded quickly and arranged for a replacement without hassle. The replacement arrived in good condition, and their customer service was courteous and efficient. Overall, I’m very satisfied and would order from them again.

5
Date of experience: Jun 02, 2025
Benson T.
Authentic Products

The products are genuine, and the team is dedicated, taking care of every detail. They address concerns personally and are very humble. Thank you for supporting my spiritual journey.

5
Date of experience: Apr 09, 2025
Sylvia Wright
Very Satisfied with the Pooja Conduct

I am very satisfied with how they conducted the pooja and Havan. We had a live session for 4 hours, and I feel blessed. Highly recommend this service!

5
Date of experience: Apr 05, 2025

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