Review Time
Horrible customer service, ordered back in March, hadn't heard anything from the company about dispatch, when someone finally emailed they said the goods would be with me the following week. It's now a month later, still don't have my stuff and haven't had a reply from the company either. To make matters worse I have ordered club merchandise, so Rugby Bricks is also making our club look bad and it's not the clubs fault at all
Horrible customer service, ordered back in March, hadn't heard anything from the company about dispatch, when someone finally emailed they said the goods would be with me the following week. It's now a month later, still don't have my stuff and haven't had a reply from the company either. To make matters worse I have ordered club merchandise, so Rugby Bricks is also making our club look bad and it's not the clubs fault at all
Ordered a kicking tee in Nov for Christmas present. Still waiting mid Feb. Ive had responses to all my emails and all have said 'wont be much longer' etc Absolute load of drivel. Im presuming this company is fake. Do not spend your money with them.
UPDATE- I have changed my review from a 1 star to a 4 star. I have now received the tee and the company threw in a free tee and rugby ball. So I now have a very happy 15 year old. Ordered a Tee end of December. Waited in good faith as they had issues with delivery. I can see the tees are back in stock on their website but they haven't sent out my order. Emailed several times, which they have ignored! I am now doing a chargeback with my bank. What a terrible company! Do not buy from them.
UPDATE- I have changed my review from a 1 star to a 4 star. I have now received the tee and the company threw in a free tee and rugby ball. So I now have a very happy 15 year old. Ordered a Tee end of December. Waited in good faith as they had issues with delivery. I can see the tees are back in stock on their website but they haven't sent out my order. Emailed several times, which they have ignored! I am now doing a chargeback with my bank. What a terrible company! Do not buy from them.
Ordered a kicking tee in Nov for Christmas present. Still waiting mid Feb. Ive had responses to all my emails and all have said 'wont be much longer' etc Absolute load of drivel. Im presuming this company is fake. Do not spend your money with them.
Unfortunately this company has lost its credit it once had. Ordered 10th November and paid £7 for delivery. After 1 week I realised it hadn’t even been dispatched. After numerous messages being ignored. Finally told they were on pre-sale (which wasn’t on the website at the time) but would be sent out by mid December. December 23rd and still not been dispatched. No updates
Unfortunately this company has lost its credit it once had. Ordered 10th November and paid £7 for delivery. After 1 week I realised it hadn’t even been dispatched. After numerous messages being ignored. Finally told they were on pre-sale (which wasn’t on the website at the time) but would be sent out by mid December. December 23rd and still not been dispatched. No updates
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