Review Time
Ordered two kicking tees on 11 Nov and paid for 7 day delivery. Contacted them 10 days later to ask where my order is but still no response by 6 Dec. This is a poor and disappointing experience. Maybe the company needs to spend less time on their social media campaigns and focus on delivering what they promise.
Ordered two kicking tees on 11 Nov and paid for 7 day delivery. Contacted them 10 days later to ask where my order is but still no response by 6 Dec. This is a poor and disappointing experience. Maybe the company needs to spend less time on their social media campaigns and focus on delivering what they promise.
Ordered 9th Nov. After chasing I got an email 30th Nov saying there would be a “slight wait” of 2-4 weeks before they are shipped? 2-4 weeks from what date? Does this mean I might not get it until January as shipping takes up to 8 days? Really poor.
Ordered 9th Nov. After chasing I got an email 30th Nov saying there would be a “slight wait” of 2-4 weeks before they are shipped? 2-4 weeks from what date? Does this mean I might not get it until January as shipping takes up to 8 days? Really poor.
Rugby bricks is a genuine company and you will receive your goods. They have had huge issues with their rugby tees stock and GB customers like me, have all had a very long wait for them which wasn’t good enough. I placed my order on 9th November and my order finally came today on 22nd March! I have sent numerous emails to customer services and while they always replied they weren’t particularly helpful in letting me know when my order would arrive. It was very frustrating especially when the tees and socks were a present for my son for Christmas! However, when my order finally arrived today they had sent extra tee and ball to make up for my patience and also the extra socks which customer services previously agreed to send.This most recent order with Rugby Bricks would only get 2.5 stars. But my previous order would be 5 stars- I had no issues at all and my tee came within a few days. So overall I’m happy to give Rugby Bricks a 4 star rating. I don’t usually write reviews but thought I’d be honest about my experiences with this company to try and help others as there’s a lot of negative reviews.
Rugby bricks is a genuine company and you will receive your goods. They have had huge issues with their rugby tees stock and GB customers like me, have all had a very long wait for them which wasn’t good enough. I placed my order on 9th November and my order finally came today on 22nd March! I have sent numerous emails to customer services and while they always replied they weren’t particularly helpful in letting me know when my order would arrive. It was very frustrating especially when the tees and socks were a present for my son for Christmas! However, when my order finally arrived today they had sent extra tee and ball to make up for my patience and also the extra socks which customer services previously agreed to send.This most recent order with Rugby Bricks would only get 2.5 stars. But my previous order would be 5 stars- I had no issues at all and my tee came within a few days. So overall I’m happy to give Rugby Bricks a 4 star rating. I don’t usually write reviews but thought I’d be honest about my experiences with this company to try and help others as there’s a lot of negative reviews.
Ordered on November 5th. No communication from them. No order either. Received a generic email from them Dec 8th spewing crap about waiting on supplies. Said to complete a form for full refund. No refund. No response. I've sent 8 emails. Would not recommend this company. Best avoided.
Ordered on November 5th. No communication from them. No order either. Received a generic email from them Dec 8th spewing crap about waiting on supplies. Said to complete a form for full refund. No refund. No response. I've sent 8 emails. Would not recommend this company. Best avoided.
I ordered 4 pairs of grips socks and a pack of training socks for myself, my nephew and friends for a birthday. For 3 weeks I have been in contact to try and get an answer as to where my order is but I am getting nowhere. I have asked for my order to be cancelled and re-sent next day but I am getting no responses by Rugby Bricks.
I ordered 4 pairs of grips socks and a pack of training socks for myself, my nephew and friends for a birthday. For 3 weeks I have been in contact to try and get an answer as to where my order is but I am getting nowhere. I have asked for my order to be cancelled and re-sent next day but I am getting no responses by Rugby Bricks.
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