rugs.com

4.7
4.7 Based on 186 reviews

Rugs.com is the best place to find your next area rug. We have thousands of rugs in stock. From mid-century modern and contemporary rugs to one-of-a-kind traditional hand-knotted rugs, we’ll have something to fit any style of decor. For more than 35 year...

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Average Rating

4.7

/
5

186 Reviews

5 Star
86%
4 Star
5%
3 Star
2%
2 Star
1%
1 Star
6%

All Reviews

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Review Time

Jill Wiseman
I found a rug I loved and was surprised to find it on sale! It is a nice rug with a beautiful patter

I found a rug I loved and was surprised to find it on sale! It is a nice rug with a beautiful pattern and nice weight. I just ordered another rug and will definitely keep shopping here. Fast, free shipping.

5
Date of experience: Feb 26, 2026
Cheri Howard
Terrible experience I had a terrible experience with Rugs.com. They shipped me the wrong rug, blue

Terrible experience

I had a terrible experience with Rugs.com. They shipped me the wrong rug, blue instead of green. No matter how many pictures I send to the rugs and labels, they would not believe it was the wrong rug. It also come all folded up instead of rolled even though the non-slip pad was neatly rolled. In order to return these for credit I have to take it to a UPS store. This rolled up pad is 8 ft long, how do it get that in my compact car??? I will never do business with this company again and I do not recommend it. I would doubt that these possible reviews are real!

1
Date of experience: Feb 23, 2026
RR92
My order arrived poorly packaged with damage.

My order arrived in low-quality packaging that was torn and had a hole. The seller had to file a complaint with their courier and received compensation for that. Meanwhile, I am left to find a way to repackage my 7x10 foot rugs (which they failed to protect during shipping) and transport it to a shipping center. Their policies seem to prioritize their convenience over customer satisfaction.

1
Date of experience: Jan 21, 2026
Easily Discovering the Perfect Rug

Locating the rug I desired was a breeze thanks to the numerous filters available to customize the results to my preferences. I’m optimistic that the shipping process will be seamless, and I’ll love how the rug looks in my space once it arrives.

5
Date of experience: Jan 15, 2026
Clarice B.
Excellent variety to explore options.

Fantastic assortment to explore various possibilities. I was able to see my favorites in the envisioned space, which helped refine my choices. The order was processed quickly, and I received it sooner than expected. I'm very pleased and will be ordering again soon.

5
Date of experience: Dec 10, 2025
Bonnie Winberg Prestin
Rug never came. Out of stock?

I've ordered from Rugs.com before and loved the rugs. This time I ordered a very big wool rug for our living room along with an upgraded pad. The pad came but they never

1
Date of experience: Nov 04, 2025
Justin
Not what I ordered

The rug that was delivered looked nothing like what i ordered

1
Date of experience: Oct 31, 2025
Wanda Jeffries Hobbs
I received the rug in just a couple of…

I received the rug in just a couple of days and it is my second time ordering it. I’m in love with the rug.

5
Date of experience: Oct 31, 2025
GALE HARVEY
Easy payment

5
Date of experience: Oct 30, 2025
Rhonda Brooks
My new 9×12

It was easy to oder now I can't wait to receive my new 9×12 short shag area rug!! I'll let everyone know after I receive my new rug exactly what I think Thank you Rugs.com!

4
Date of experience: Oct 29, 2025

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Business Details

  • Rugs.com is the best place to find your next area rug. We have thousands of rugs in stock. From mid-century modern and contemporary rugs to one-of-a-kind traditional hand-knotted rugs, we’ll have something to fit any style of decor.

    For more than 35 years, our team has worked in the rug and floor covering industry. Our expertise and deep connections to global manufacturers and distributors let us bring you the highest quality rugs at the lowest possible prices. We offer free shipping every day and 30-day free returns, there’s no harm in trying something new! Browse our online collection to find the rug your home has been missing!See more

  • email info@rugs.com
  • call 18008184097
  • language https://rugs.com/

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