homereserve.com

4.7
4.7 Based on 683 reviews

Sectionals with built-in storage and washable fabrics. Designed to live and grow with your family. Made in USA. Get a Risk-free trial....

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Average Rating

4.7

/
5

683 Reviews

5 Star
80%
4 Star
11%
3 Star
4%
2 Star
1%
1 Star
2%

All Reviews

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Review Time

Evan M.
Absolutely adore this couch!

I absolutely adore this couch! We've had it for around 6 months, and despite having 2 large dogs and a lot of kids, it still looks fantastic and is incredibly comfortable! I appreciate that all the covers are washable and that I can even order extras to switch up the color scheme! Additionally, the customer service is exceptional, and they genuinely care about their customers' satisfaction!

5
Date of experience: Dec 15, 2025
Mary A
The furniture is great so comfortable…

The furniture is great so comfortable and easy to assemble- and I'm a 68 years young woman!! I highly recommend home reserve!

5
Date of experience: Oct 02, 2025
Paula
Love it, just way overpriced

Love the comfort, style, versatility and ease of cleaning! Nice and firm and supportive so no achy backs here! I just think it’s way overpriced for plywood and foam that you have to assemble yourself

4
Date of experience: Oct 02, 2025
Jennifer Egan
Trial Unit passed the Doodle Test

Trial Unit passed the Doodle Test! I was hoping to find high quality furniture that was very pet friendly and within a few short minutes of assembling my trial unit, my Bernedoodle promptly added paw prints and then made a small mess while chewing her bone, sitting on the unit. I'm so happy to say I was able to clean the fabric easily, so I'm convinced I can order the rest of the sectional and it will fit our busy home with 2 dogs. Great customer service response, and as a new customer, I'm very impressed with the solid structure and yet the comfort of the cushion too. I placed my order the rest of the pieces we need today. Thank you!

5
Date of experience: Sep 27, 2025
Great personable customer service, comfortable, sturdy seating.

I needed help with my state tax exemption. Courtney helped me get the item I wanted and really helped out a lot. Now I am ready for more parts to complete our couch.The wide deep seat is super comfy and our cat's haven't shown any interest in scratching the smooth fabric (Retriever).

5
Date of experience: Sep 27, 2025
Joni Brennan
Good Quality - As Described - Not Comfy

We have been using our new sectional for about 3 weeks now. It does everything it claims - modular, can reorder pieces, can wash covers, good for pets, etc, but the sofa itself is just not cozy/comfy. The seat cushions are firm, low back, low sides, and not deep enough even with ordering the deep version. We did do the at home trial, but sitting on the one armless unit is not the same as laying on it or sitting on it to watch a whole movie. At this point we cannot return it and it was expensive, so I will have to figure out how to live with it, but I would not purchase from them again. We did have 2 minor issues - the one piece of foam sent with the trial was the wrong size and it took customer service over a week to ship a new one and I had to remind them. Secondly, 1 small frame piece was broken upon arrival and 1 small cover piece had a seam come undone, but they shipped us new ones quickly, so no issues there. I also was wary of spending so much money on a piece of furniture that I would have to assemble and now that I have done it, I am not sure I would do it again. We purchased 7 sections and 2 ottomans which took us literally 9 hours over two sessions to assemble. Bottom line - I hope the features of this piece are more useful over time, then the negatives of comfort and assembly.

3
Date of experience: Sep 25, 2025
Rob Schiffer
Replaced trial fabric…

Provided a different fabric at my request and it was great. Still in the trial period, but will soon purchase.

5
Date of experience: Sep 25, 2025
Sarah Hanson
We love this company

We love this company. Their warranty and customer service cannot be topped.

5
Date of experience: Sep 25, 2025
JOHANA
fast delivery and great product

5
Date of experience: Sep 25, 2025
WendyNC
Excellent customer service after the sale

First, your team reached out to see how well I liked the couch after a year. Second, they responded with a replacement for the one cushion that wasn't right to begin with. Third, they made it easy to order two replacement covers for the ones that the dogs had damaged. And fourth--free shipping!

5
Date of experience: Sep 25, 2025

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Business Details

  • Sectionals with built-in storage and washable fabrics. Designed to live and grow with your family. Made in USA. Get a Risk-free trial.

  • language https://homereserve.com

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