Review Time
Terrible customer service! I ordered RV Superbag Travasak Replacement sheets. They said they would come in 2 weeks, then 3, then 4, then I thought I had cancelled the order, but..... they came while we were not home! So I thought great-- I can use them. They were 18 inches longer (on both ends) than described. The only option I was given was to return them, and get a refund! I just fixed them myself.
Slow to ship. Advertised 5 in stock and would ship in 1-2 days. Took a week before it was shipped and was drop shipped from the manufacturer. I chose RVUpgrades for this order over others because of the faster shipping they advertised, but they didn't deliver. I probably won't order from them again due to this misleading situation. I had to email them two days in a row to get a response on when my order would ship. Not impressed by their customer service.
The product I ordered wasn't yet available from the manufacture. When I called to follow up, the lady I talked to (Beth I think) told me that the delivery date was unsure. She explained the manufactures situation and directed me to another model that would work just as well for me. She changed the order for me and it shipped right away.
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RVupgrades.com Inc.
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