Review Time
Purchased leggins for my wife. 3/4 fit well and she is happy. One had a large stich that made them uncomfortable. Tried to return or exchange this item within a couple of weeks from purchase. Emails to support keep bouncing. Finally advised that there is nothing wrong with the item and no compensation is possible. This is BS. Everyone offers change of mind refunds per ACL. If Ryderwear dont agree that the item is defective - thats ok - restock it and refund or exchange it.
Looking at the list of one star reviews and similar comments about fit and stitching shows that the writing is on the wall for this business.
UPDATE:
Ryderwear believe that a large stich, several cm thick is perfectly fine and is not defective. Unfortunately this suggest that quality control AND customer service is doomed. I cant see how this business will compete with the majors or other activewear companies that provide easy exchanges, refunds and QUALITY products. Going back to Nike from now.
I purchased a few tops online and was really let down by the entire experience. The fit was incorrect, the shapes of the tops were odd, and they didn’t sit well at all. The material seemed low quality for the price. The returns process is a nightmare. I paid for shipping when I ordered, then had to pay again to return the items, and to make matters worse, they don’t provide refunds—only store credit. I don’t see why I should be obligated to keep credit for a brand when the products didn’t fit or meet my expectations in the first place. For a store that operates solely online, this is a very unsatisfactory customer experience. You can’t try items on before purchasing, so a fair and flexible returns policy is crucial. Paying for shipping both ways and still not receiving a refund is unreasonable.
Avoid this seller! The products are of very low quality, with material that is incredibly thin, fades, and tears easily. The customer support is frustrating, providing only generic responses and refusing refunds unless the item is deemed faulty—something the seller decides unilaterally. Additionally, the sizing does not match the provided guide, as the clothing runs about two sizes too small. I strongly recommend purchasing from a different platform.
I'm unhappy with the quality of the tank top; it seems like it could break soon. When I tried to return it, I found out it would cost me almost $18, and I wouldn't receive a real refund, just store credit. I won't be shopping here again.
I'm not pleased with the quality of the top. It seems like it could easily break! When I attempted to return it, I discovered the return shipping would cost nearly $18, and I wouldn't receive a refund, only store credit. I won't be purchasing from this seller again.
The customer service and return policy are extremely disappointing. I received leggings that were see-through and made from cheap material. I requested a refund, but was only offered store credit. This was a very frustrating experience. I recommend avoiding this seller at all costs!
I truly enjoy everything about this brand. The sizing is spot on, the shipping is quick, and the website is user-friendly. There have never been any mistakes with my orders. The clothing is incredibly comfortable and fits wonderfully, boosting my confidence. I would love to become an affiliate if anyone sees this!
I purchased a sports bra in cobalt blue to match the leggings, but the color was significantly different from what was shown. It doesn't match at all, despite appearing identical in the advertisement. This is not a minor discrepancy; it completely changes how it looks on me. The customer service was rude and dismissive, refusing to issue a refund. They acknowledged that both items are labeled 'Cobalt blue' but are actually different shades. This feels deceptive. I'm currently trying to upload photos and won't let this go.
The shipping costs were high, and one pair of shorts arrived with a hole, while the other two items were the wrong sizes. I had to pay for return shipping even though there’s a store nearby. I was told I had to mail everything back. This has been the worst experience I've had with an online clothing order. They don't issue refunds either, which makes me feel cheated.
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Over the last 10 years, Ryderwear has perfected the synergy between fashion and fitness. Whether it’s gym gear for the hardcore bodybuilder, performance compression wear for the serious athlete or funky street for looking your best, Ryderwear sets the standard.
