safe-environment.co.uk

4.6
4.6 Based on 190 reviews

Revolutionary Online Compliance Software & App, Asbestos Consultancy, Contracting & Employee Empowering...

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Average Rating

4.6

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5

190 Reviews

5 Star
87%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
11%

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Ernest
Removal of garage and asbestos

They removed a garage with an asbestos roof for us. They were professional and friendly and left the area clean and tidy. Followed up with us the following day to make sure all was well. Happy to recommend

5
Date of experience: Dec 05, 2022
Lenna
Will use again!!

Fast and efficient turn around from initial enquiry to complete we were kept informed throughout. The squad of guys that completed the works were polite and tidy. We will use Safe Environment again for future projects.

5
Date of experience: Nov 21, 2022
Bridget B.
Complete cowboys

Complete cowboys. They don’t do the work they have been contracted to do and then expect you to pay for all of the work. When you point this out they threaten to take you to court hoping you will be scared in to paying. Safe yourselves the trouble and avoid them like the plague. One if the jobs was to remove some small panels of asbestos…..they said they couldn’t as they weren’t licensed to do so. They are an asbestos removal company that don’t have the license to remove asbestos!! You couldn’t make it up!!! Avoid avoid avoid. Horrible company and people I would give negative stars if possible

1
Date of experience: Nov 17, 2022
Gorden Parker
Safe Environment - Absolute breeze

Safe Environment has been a great company to work with. They did such a good job removing our asbestos ceiling. Jody's customer service is A+ and answered any questions I had. Their prices are very fair and communication was top notch. They arrived and worked when they said they would. I highly recommend

5
Date of experience: Oct 28, 2022
WS86
Taking me to court for a service they did not provide

This company was double-booked to conduct an asbestos check at my address, in error, through Check-A-Trade.Their contractor arrived after the original company I booked had already attended, so I explained the situation, apologised and sent their contractor away.Since then, I've received a string of abusive emails and telephone calls demanding full payment, despite providing no service to me. Reasonable offers of recompense for 'wasting their time' were rejected and they have started court proceedings against me.Shameful, unreasonable behaviour. Avoid at all costs.

1
Date of experience: Oct 10, 2022
Asnolphe41
Cowboys

Cowboys. Arrive whenever the hell they feel like it with no respect towards family life. Overly rushed and untidy workmanship. Left job incomplete first visit. Did not communicate about changes before arriving at second visit, and simply left without completing job without informing me. Impossible to communicate with operations manager Brad Mather to resolve problem. Countless unreturned phone calls and emails. Was sent a solicitors letter threatening legal action on lack of payment before job was even completed. On Third and final visit job was at last completed but my husband had to call workers back as they left, as flashing was obstructing shed door from opening. Nearly 3 month saga during my last trimester of pregnancy. Stress I really did not need. Only person who was any help was Jodie who tried to get things sorted where she could. So Glad to have any interaction with this company behind me.

1
Date of experience: Sep 29, 2022
Bobbi Brown
Wish I'd checked Trustpilot first...

Wish I'd checked Trustpilot first...These guys are a dodgey outfit. They arrived after 4pm (booked for 2pm) in a rented van and very little equipment. I should have at this point sent them packing and hired someone else.They rushed in, and started tearing down one ceiling with only a plastic sheet on the floor. I had asked them beforehand if we needed to clear the room above (concerns with gaps in floorboards), or even put seals around the door, but they said it would be fine. It was not. Dust and debris was thrown everywhere, all over the floors downstairs, throughout the room above. They frequently trapesed through the house with dusty boots. I was horrified, but it was too late to stop now.After, I received an invoice for twice the area that was worked on, because there was a layer of plasterboard on the ceiling that hadn't been accounted for?!I'm disputing the charges, and they are threatening court action.Be smart, don't book these absolute chancers.

1
Date of experience: Aug 24, 2022
Stay away

Stay away, save yourself cow boy removers and damage to your property

1
Date of experience: Jul 12, 2022
Olive Foster
Threatening me with court action

I originaly arranged for this company to remove my Asbestos roof from my garage. Unfortunately, when the replacement materials arrived from the supplier they were damaged so I hade to arrange for them to be replaced. This meant that I had no materials to replace the roof with so I contacted these cowboys and told them I would have to re-arrange. I recieved an abusive reply from them because I had cancelled, but I did so as soon as I discovered the problem. When the new materials arrived, I notified Safe Environment and they gave me a date about two and a half months time to remove my roof. In the meantime my garrage and everything in it was getting wet as the roof was leaking. A friend removed and disposed of the roof for me and I installed the new roof. I finally heard from Safe Environment the day before they wanted to come but I told them not to bother as I had had it done as I haddent heard from them. Now they are charging me for the removal of the roof and are threatening me with court action. I have told them I suffer from mental stress and am under the doctor for it and the stress level is getting to me but they insist on carrying on. Do Not USe this company

1
Date of experience: May 06, 2021
Eadwulf Cook
Absolutely dreadful. Would not recommend

I engaged Safe Environment to remove some asbestos from my house that was found in some artex. After the work was completed, bits of artex remained in the house (artex with asbestos is only dangerous when disturbed so this obviously caused us great concern). Avoidable, unnecessary damage to the surrounding areas was also caused when the work was done. I raised a complaint which was met with accusations by the company's sole director that I was making up stories to get a discount. I had photographic evidence of how the property was left which were also dismissed on the basis that we were manufacturing issues to avoid paying. We were also threatened with court action if we didn't pay and subsequent emails were ignored. An absolutely shocking experience and would not recommend. While the prices may be competitive, the whole point of asbestos removal is to ensure it is done safely - this didn't happen here. We would rather have paid double to ensure the work was done safely.

1
Date of experience: Sep 07, 2020

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