Review Time
Great Products! However Customer service aspect of company can be improved. I reached out via email several weeks ago and I’ve yet to receive a response. I ordered an item over a month and 3 weeks ago. And between exchanges due to size and swapping material it took more than a month to receive the final item. (to expedite this process in advance, I proactively requested for an expedited label to be created and agreed to pay for it to speed the process up however, that request was also disregarded) Upon final receipt of the item, it was missing all of the patches that were purchased with the item. When I called the company to notify them the person answering the phone had a complete disregard for any and all concerns that I had raised her in the call. Needless to say, I kindly requested a full refund and would rather not do business with a company or individual who does not value customer experience.
I ordered the class A stayle with Molly in midnight blue. Well I got my vest today and its not midnight blue its black. Or at least its so dark its black. I can not where this vest at work because its sk dark. I hate that they don't offer a LAPD BLUE color. Everything else is great. But the midnight blue dose not look blue at all.
I recently purchased one of Safe Life's carriers but misjudged the size I needed. Upon the panels not fitting, I contacted them. Safe Life accepted the carrier back with no questions asked and free return shipping. I've received the new carrier and it is top-notch.
Very bad’ I order online’ and it just wrong size’ but I open it it’s beautiful and brand new’ I exchanged it’ in person for medium instead of large’ and they give me a second hand’ the belts looks so old and a lot of damage’ very bad customer service’ I am not recommended’
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Safe Life Defense Body Armor is engineered using high quality materials and attention to detail. Rated #1 in comfort & protection among all soft body armor!
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