Review Time
ZERO customer service! Waited two weeks for my two item order (optic and bullets) “awaiting fulfillment”, before I decided to email them. I emailed 3 times and didn’t get receive a response back any of those times. Of course, they have no phone number listed on their site, just a good ole email they don’t respond to. Luckily you can find their number easily through FFLs.com, but i’m sure you wouldn’t get a response that way either. I looked a bit more in depth and it seems that a lot of people are having the same problems with them here recently. I definitely don’t recommend… just spend the extra $50 and go with a company more reliable and helpful. Hopefully someone will see this and save themselves the headache they’ll put you through. Thankfully my bank processed by chargeback fairly quickly.
I ordered a pistol on April 21st and the armory has yet to receive it. They reached out to me to ask the armory to send them their FFL licence. The armory says they sent their FFL license on May 9th but has yet to receive the arm.Update: August 21 2025 and have yet to hear from them they took my money but refuse to send the product.Update: September 22nd yet to hear back from them.
Horrible experience with Saint Barbs so far! Took almost two weeks to receive my 10 boxes of Hornady Critical Defense in 223. They said the reason for the slow shipping was because I asked for no signature lol. Finally, on the 11th day, yesterday, my ammo came in and there was only 5 boxes instead of 10. I've tried to contact them through 2 separate email addresses as well as through their site and still, after 24 hours, no response. I do NOT recommend dealing with this company, unless you want headaches.Muriel from Albuquerque
I ordered bullets and they were sent thru fed ex and required signature. I work a regular day job so for them to require a signature is stupid unless you are a person who doesnt work. I tried repeatedly to schedule a time id be home but fed ex would only let st barbs make that change since they required the signature. I reached out to them 6 -7 times to change with fed ex and ehy. Absolutely zero response and in the mean time fed ex just showed their tfue colors. They sa I d 2 hr notice and not once did. And twice said they had no answer at door and my dog and i both times not 10' from door. Finally i get them to ship back and still no response from st barbs. Its been 3 gonna be r weeks thryve had it back in their possession and nothing still. Ive tried over a dozens times and still no response or refund. The BBB and Attorney general nect to see if they can do something.They also say they are in seatle my order came from and returned to Texas. My order is there but nothing at site about my return. Ive filled out multiple times and sent over a dozen emails none of which i can see any. I read about their switch well my ordrr al.odt s full month later. And if no returns with ammo i never got pkg to return so why the ignoring my attrmpts to r esolve. I have small claims court papers in my possession and tomorrow they get handed in and $65 is gonna turn into 2-300 how stupid. Be wary of ordering any ammo no matter how good of price you will regret every penny.
St Barbs is a great source for all your firearm and accessory needs. The shipping is a bit slow as they are very busy. Their prices are reasonable and they seem willing to take care of customers concerns. Shop here with confidence.
Ordered an XM42 lite flamethrower from Saint Barbs. I signed the waiver form and it was shipped to me. When I received it, I followed the directions and hooked the battery up to the charger. Unfortunately cell 1 on the battery will not charge and the battery is slightly squishy when squeezed. This is a safety concern when you’re talking about using it in a flamethrower. I reached out to Saint Barbs via email, FB messenger, and phone call numerous times and I have not received one response. It has now been 6 days since I started the communication and I haven’t heard anything. I’d love to use it since I paid $400+ for it but with no response from the company that sold it to me, I’m a bit hesitant.
They don’t care if a few people get the shaft with their orders. Their emails are ALL AUTOMATED, there is NO CUSTOMER SUPPORT. Still showing as processing 2 weeks later. Placed an order for a magazine after doing so a few months ago with no issues and have not heard back after paying. I’ve emailed too many times and NO RESPONSE, not even rude, just asking for an update. Look at the reviews and while it doesn’t happen for every order, the EXACT thing happens to multiple people. You are rolling the dice on a HUGE headache trying to get your purchase OR A REFUND. I had a great experience my first time buying from them, if you have as well count yourself lucky and avoid them in the future. You might get stuck with nothing. Praying to saint barb for my bullets, maybe then I’ll get my stupid magazine.
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Your friendly ammunition and firearms accessories dealer from Seattle, WA. Also selling lights, optics, air guns, and a whole range of other related items. Payment options include Credit Card, Crypto (yes, including Dogecoin) and pay over time with Sezzle. Free 30 day returns on most items.
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