sanlam.co.za

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Sanlam Trust was established as a trust company on 1 August 1996, using one of the few remaining trust licences bought from the former Boland Bank. This purchase followed a need for a trust company that had arisen in Sanlam. Sanlam acquired the entire est...

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Kevin Govender
I Kevin Govender have been a loyal client of sanlam for over 10 years. I put in disability claim due

I Kevin Govender have been a loyal client of sanlam for over 10 years. I put in disability claim due me not being employed due this however my claim was rejected not only rejected but they have now dropped the disability claim and death benefits on my policy. I currently pay over R1000 per month and currently am unemployed it's very difficult .Imagine paying for all this years and getting nothing. I am very disappointed and dissatisfied with Sanlam

1
Date of experience: Feb 23, 2026
Marsha Clark
Frustrating Experience with Policy Transfer

I recently attempted to transfer my life policy from one provider to another and followed all their instructions. However, they are refusing to accept my business account, likely due to it being a sole proprietor account that has been active for 10 years. I have been unable to get any clear answers from my broker and have reached out to the service provider multiple times without any response. My husband successfully moved his policy without issues, yet I am left without any explanations. I switched providers hoping for better service, but it appears the level of incompetence is consistent across the board. This has been truly disappointing.

1
Date of experience: Dec 08, 2025

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Business Details

  • Sanlam Trust was established as a trust company on 1 August 1996, using one of the few remaining trust licences bought from the former Boland Bank. This purchase followed a need for a trust company that had arisen in Sanlam. Sanlam acquired the entire estates division of Boland Bank, as well as all its existing wills, estates, trusts and curatorships. ...

  • language https://sanlam.co.za

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