Review Time
Hello sir I booked a ticket for my family on 9 march for 2nd April riyadh to Islamabad when I bought the ticket that time flight status was on time but last night I checked the flight status is showing cancelled please reschedule my ticket or refund my money it's a airsial airline I am trying to connect you but no response very bad service kindly contact with me I am worried about this I need to reschedule or book another airline
Hello sir I booked a ticket for my family on 9 march for 2nd April riyadh to Islamabad when I bought the ticket that time flight status was on time but last night I checked the flight status is showing cancelled please reschedule my ticket or refund my money it's a airsial airline I am trying to connect you but no response very bad service kindly contact with me I am worried about this I need to reschedule or book another airline
My experience with Sastaticket.pk has been very frustrating.My flight booking was canceled due to the “global war situation,” even though the airline is still operating flights on the same route. The only solution offered was a refund.Because the cancellation happened close to the travel date, ticket prices have now increased significantly, which puts the customer at a clear financial loss.I expected a travel agency to assist with rebooking or alternative arrangements, but no such support was provided.If this matter is not resolved appropriately, I will escalate the issue through regulatory authorities and formal legal channels.I will update this review once the matter is resolved.
I had very very bad experience with sastaticket my flight was cancelled by airline due to bad weather but now it's being 20+ days and still not getting any response from sastaticket. When I called helpline the lady is saying we can't refund due to system error. Always they say this and they keep my Money.
Good day teamTrust this message finds you well. I would like to inform you about my first and almost last experience with your company. I book my flight ticket with PNR (2GNNSV) with order id (4440400) with ticket no (6734003641148) showing aed/349 DXB to ISB. When reaching at check out it shows aed/17 for your services fee. After that when I put my card detail, it shows aed/7 for debit card fee. So the total amount included all services charges shows aed/373 of total.But hold on, when I click for checkout and apply OTP for authentication it deduct total of aed/386.38 from my account. WTH is this?????Give me refund of this extra amount. If not I will have all rights reserved to pursue against your company.Regards
Time wasting and money hungry. They never listen and don't have a clue what they are doing. 4 different chat agents and 2 call center agents acknowledged their mistake but were still adamant that their rules stipulate cancellation charges and refund deductions. Insisted on getting the refund in the sasta wallet which is their internal system and you are forced to buy from them again. PKR40000 ticket ended costing PKR55000.
Trying to contact customer support but no one picks up. After 5 minutes call automatically hangs up. I bought a ticket, funds got cut from my bank account but did no recieve any e ticket. Pathethic service. Waste of decent money. I hope someone please sorts this for me.
They let you buy the cheap ticket and when you are ready to move a msg appears on your phone that due to some reasons we have canceled the ticket you may buy another ticket as you have already paid so now pay more and buy the ticket price they are offering hope everyone understand what I am trying to convey.
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