sauceshop.co

4.1
4.1 Based on 60 reviews

Sauce Shop© began in the home kitchen of Pam and James Digva in 2014. From hot sauce to ketchup and mayonnaise, we still produce everything here in the UK using nothing artificial with a focus on amazing flavour. Our range has won over 25 Great Taste Aw...

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Average Rating

4.1

/
5

60 Reviews

5 Star
74%
4 Star
5%
3 Star
0%
2 Star
3%
1 Star
18%

All Reviews

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Review Time

Tristan Walker
Great quality sauces at a fair price for the festive hamper

The sauces are of excellent quality and reasonably priced for the festive hamper; I'm sure my partner will appreciate them when he unwraps it at Christmas! The only reason I didn’t give five stars is due to the courier service. I left a note on my door asking for the package to be placed in my shed in the back garden. Instead, the courier went to the side gate, noted that he “couldn’t open the gate,” and dropped the box of sauces over the six-foot gate at the side of my house. This resulted in two of the sauce pots breaking, and I had to clean the other bottles and repackage them. I'm glad I checked the box, as the damage wasn’t immediately obvious, which could have led to a messy Christmas. This feedback is directed at the courier, not the company.

4
Date of experience: Dec 09, 2025
survivals198894
Fantastic products

Fantastic products, well packaged. I reached out to the customer service regarding the gift box and received a quick and informative reply. A great company, I would definitely order again.

5
Date of experience: Dec 09, 2025
Ivy H.
Outstanding customer service

Outstanding customer service. They resolved an issue with a broken jar (these things happen)! My husband is thrilled with his early Christmas present, and we can’t wait to try everything! They look fantastic!

5
Date of experience: Dec 09, 2025
Impressive customer service!

I placed the order, and it arrived faster than expected. The packaging itself is very appealing. One of the sauces leaked, so I emailed them, and within a day, the representative had resolved it and shipped a new sauce that same day. Excellent customer service!

5
Date of experience: Dec 08, 2025
Robbie Lewis
Efficient problem resolution

The company addressed my issue quickly and effectively. They were very helpful and provided solutions that suited me. I would have no hesitation in recommending this company.

5
Date of experience: Dec 08, 2025
Carina M.
A wonderful company with great products

A wonderful company with excellent products and very prompt customer service; I couldn't recommend them highly enough!

5
Date of experience: Dec 08, 2025
Stetson F.
Excellent quality sauces but delivery issues

The sauces are of excellent quality and reasonably priced for the festive hamper; I’m confident my partner will appreciate them when he opens it at Christmas! However, I didn’t give five stars due to the courier service. I left a note requesting that the package be placed in my shed in the back garden. Instead, the courier went to the side gate, noted that he “couldn’t open the gate,” and dropped the box over the six-foot gate at the side of my house. This resulted in two pots of sauce breaking, and I had to clean the other bottles and repackage them. I’m glad I checked the box, as it wasn’t immediately obvious that they had smashed, which could have led to a messy Christmas. This feedback is more for the courier than the company.

4
Date of experience: Dec 07, 2025
Jonny Cook
Consistently exceptional service

Consistently exceptional service from this company. They offer a fantastic range of products at a fair price. Whether ordering for myself or others, I've always been pleased with what I've received. I couldn't ask for more!

5
Date of experience: Dec 03, 2025
Charity Baker
Lovely packaging and presentation

The packaging and presentation are lovely, especially since it's a Christmas gift. I had a minor issue with one of the sauce bottles, as the lid seal was dislodged during shipping. A quick email resulted in a prompt response from the vendor, and another bottle is on its way to me. Thanks, I’m incredibly impressed with the service!

5
Date of experience: Dec 01, 2025
Holbrook Barnes
Great service experience

I contacted customer service to cancel an order. It was resolved quickly and without hassle. They were responsive and kept me updated. I’ve used them before and love their products and service.

5
Date of experience: Nov 26, 2025

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Business Details

  • Sauce Shop© began in the home kitchen of Pam and James Digva in 2014. From hot sauce to ketchup and mayonnaise, we still produce everything here in the UK using nothing artificial with a focus on amazing flavour.

    Our range has won over 25 Great Taste Awards and featured on TV shows, including Food Unwrapped, Ainsley's Good Mood Food and Sunday Brunch.

    We hope you love Sauce Shop products as much as we do and if you ever have a question, please don't hesitate to reach out at info@sauceshop.co 🖤See more

  • email info@sauceshop.co
  • call 01159413263
  • language https://www.sauceshop.co

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