Review Time
Ordered on 16th jan. Chased via email and website no reply. Purchased before no issues. Seems similar people have had same experience. Will contact bank for refund now
Disappointed ☹️ have ordered from them before and all seemed fine. Most recent order has taken a long time and I’ve tried to communicate with the seller via their chat, email and TikTok and they aren’t replying to their messages. Maybe if they reply I will edit my review but at the moment I’m sad they aren’t responding. May have to contact the bank and raise a chargeback if no response is received. EDIT:Company has responded possibly prompted with the review. Whilst I obviously appreciate the refund, I really wanted the samples - they are the only online store I can see with a sample of a certain perfume. I still feel sad I had the write the first review as I had a good experience on my first order.
No communication after emailing, messaging on chat and even through the Tik Tok shop (multiple times on each), no shipping or dispatch notifications. As a last resort I have now had to get my bank involved in the hope of getting my money back. Really poor experience currently.
3 weeks after ordering still nothing...Tried to contact their 24/7 support team to get a bad attitude them saying they answer 24/7 but don't help anyone of a weekend.Tried to contact them everyday now for 4 days and I've had zero response. Awful I would 100% recommend shopping anywhere but here!
I received my order from Scentedsample today and I must admit this company has the best selection of Middle East perfumes on UK market. I am a perfume collector and some Arabian perfumes usually have to order directly from UAE. I would definitely recommend this website and will be purchasing full bottles now. Also customer service is great, prompt response and advise. Highly recommended 👌
Was sceptical due to reviews here, but I placed an order as I couldn't find anywhere else that sampled Atralia. I received everything as expected, aside from one sample that was refunded before arrival.My only minor (pedantic) complaints:1. The labels are faint - one was almost illegible. Seems like the printer ran out of ink for that one.2. I wish 1ml and 2ml were available - but they all show as sold out.Overall, I would purchase again!
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