scottishpower.co.uk

4.4
4.4 Based on 180 reviews

ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. The ScottishPower Group only produces 100% green electricity - our focus is on wind energy, smart grids and driving ...

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Average Rating

4.4

/
5

180 Reviews

5 Star
63%
4 Star
16%
3 Star
3%
2 Star
2%
1 Star
16%

Filtered Reviews

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Review Time

Sally Beaver
The lady took time to explain and…

The lady took time to explain and making sure that I understood everything that I needed to do.The lady is a credit to the company.

5
Date of experience: Nov 26, 2025
Janice Nicholson
Good

Very helpful

5
Date of experience: Nov 26, 2025
Mr Roberto Maddalena
Helpfulness

Kindness, listening, understanding, consideration and a professional approach.

5
Date of experience: Nov 26, 2025
Willow Brooks
Exceptional support during a challenging time

I have been working with a utility company as the executor of my late parents' estate, needing to manage their utility bills until their property is sold. The company has been incredibly helpful in setting up accounts for me, providing clear guidance on the billing frequency and explaining how to effectively manage the payments. Excellent support and outstanding customer service.

5
Date of experience: Nov 25, 2025
Teresa Farrell
I am unable to open my energy…

I am unable to open my energy statements in the app, I also have an unresolved complaint that I opened in June.

1
Date of experience: Nov 25, 2025
Jennifer Evans
Very helpful in informing me of the choices available. Thank you.

Verh helpful

5
Date of experience: Nov 25, 2025
Mrs Michelle Maddocks
Changing my tariff couldn't have been easier

Changing my tariff couldn't have been easier. Literally took five minutes. No fuss, no issues, done.

5
Date of experience: Nov 25, 2025
Chetan M
Rude representatives

I was looking for a different provider to switch from my existing account. And in my town Sutton SM2 area, there was a stall in the supermarket. 3 People there, tried to talk with me i started responding but i was in hurry. Eventually i decided to leave and the person dealing with me, suddenly called me A****hole on my back. I was shocked and realised other two with him are the same. If anyone considering scottish power for the supplier, should think again. Their people are rude and goons.

1
Date of experience: Nov 25, 2025
James Mcnicol
Situation resolved quickly once I got…

Situation resolved quickly once I got through to human advisor…chatbot was too restrictive for my query.

5
Date of experience: Nov 25, 2025
Christine Wood
Helped me when I had problems with a…

Helped me when I had problems with a supplier switching me from you. As I wanted to stay with you. Your staff were fantastic and sorted everything out for me. Whenever I contact you All the staff are very helpful and friendly. I tell all my friends about your half price offer for weekends, very happy with the service you offer.

4
Date of experience: Nov 25, 2025

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Business Details

  • ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. The ScottishPower Group only produces 100% green electricity - our focus is on wind energy, smart grids and driving the change to a cleaner, electric future and we’re investing millions of pounds every working day to make this happen. We’re committed to speeding up the transition to cleaner electric transport, improving air quality and over time, driving down bills. To deliver a better future, quicker for everyoneSee more

  • language https://www.scottishpower.co.uk

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