Review Time
As an older pensioner the advisor was careful and reassuring when I phoned to discuss my bill. She also explained about how I could safeguard my home care joining the Scottish Power Plan .It was a great experience November 25 2025
After almost a year, and many, many phone calls, repeating myself over and over to various departments, I am still no further on with the Smart meter being connected. Installed in February 2025 but not connected. They keep saying that there is no one availability at present to do so.
I have been with scottishpower for numerous years and have very helpfull and fair discussions.After being employed with my local council for 25 years ,i was dismissed due to an ongoing injury so much so that i could no longer maintain my job.I have found the impact of being disabled and unable to use my left arm,due to muscle waste,which has also had an impact on my right arm and muscle waste detrimental to my mental health and well being.Its been a huge struggle .Scottishpower have been very understanding with my ongoing issues.
I very much appreciated that your advisor John was well informed about Scottish Power and secondly he listened to my concern he dealt with my query quickly and efficiently, and recommended I call back before my next payment to see if anything has changed regarding future payments So I was more than satisfied. Thank you John and Sottish Power.Mrs E. Treacy.
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ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. The ScottishPower Group only produces 100% green electricity - our focus is on wind energy, smart grids and driving the change to a cleaner, electric future and we’re investing millions of pounds every working day to make this happen. We’re committed to speeding up the transition to cleaner electric transport, improving air quality and over time, driving down bills. To deliver a better future, quicker for everyoneSee more
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