scottishpower.co.uk

4.4
4.4 Based on 180 reviews

ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. The ScottishPower Group only produces 100% green electricity - our focus is on wind energy, smart grids and driving ...

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Average Rating

4.4

/
5

180 Reviews

5 Star
63%
4 Star
16%
3 Star
3%
2 Star
2%
1 Star
16%

Filtered Reviews

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Review Time

Margaret Orrell
As an older pensioner the advisor was…

As an older pensioner the advisor was careful and reassuring when I phoned to discuss my bill. She also explained about how I could safeguard my home care joining the Scottish Power Plan .It was a great experience November 25 2025

5
Date of experience: Nov 26, 2025
Andrew Grainger
Good customer service

Good customer service

4
Date of experience: Nov 26, 2025
Mrs Janice Kehoe
The ladies made me feel so at ease and…

The ladies made me feel so at ease and calm with their kindness.they explained everything I needed to help me get out of a bad situation. So thank you so much

5
Date of experience: Nov 26, 2025
Bonita Deias
To speak to a person and not put on…

To speak to a person and not put on hold or wait too long to be connected. Person who deal with my enquiry was clear and helpful .

5
Date of experience: Nov 26, 2025
Daniel Corn
quick and efficiant

5
Date of experience: Nov 26, 2025
Problem solved

Problem solvedPleasant helpful operator

5
Date of experience: Nov 26, 2025
MRS KIT WEATHERALL
After almost a year

After almost a year, and many, many phone calls, repeating myself over and over to various departments, I am still no further on with the Smart meter being connected. Installed in February 2025 but not connected. They keep saying that there is no one availability at present to do so.

2
Date of experience: Nov 26, 2025
Good job I had a time/dare stamp photo

Good job I had a time stamp photo ! The call centre guy was very helpful but working in a noisy environment. They need to turn off background noise !

4
Date of experience: Nov 26, 2025
Michelle  McNamara
I have been with scottishpower for…

I have been with scottishpower for numerous years and have very helpfull and fair discussions.After being employed with my local council for 25 years ,i was dismissed due to an ongoing injury so much so that i could no longer maintain my job.I have found the impact of being disabled and unable to use my left arm,due to muscle waste,which has also had an impact on my right arm and muscle waste detrimental to my mental health and well being.Its been a huge struggle .Scottishpower have been very understanding with my ongoing issues.

5
Date of experience: Nov 26, 2025
Elizabeth
I very much appreciated that your…

I very much appreciated that your advisor John was well informed about Scottish Power and secondly he listened to my concern he dealt with my query quickly and efficiently, and recommended I call back before my next payment to see if anything has changed regarding future payments So I was more than satisfied. Thank you John and Sottish Power.Mrs E. Treacy.

5
Date of experience: Nov 26, 2025

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Business Details

  • ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. The ScottishPower Group only produces 100% green electricity - our focus is on wind energy, smart grids and driving the change to a cleaner, electric future and we’re investing millions of pounds every working day to make this happen. We’re committed to speeding up the transition to cleaner electric transport, improving air quality and over time, driving down bills. To deliver a better future, quicker for everyoneSee more

  • language https://www.scottishpower.co.uk

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