Review Time
Terrible customer service I went a day and asked if they would cut a worktop in half and they said yes, I brought ir in next weekend and. They refused to do it because I did not buy it there despite the fact I was clear when I initially asked. A lady at the old Kent road came in and even thought the guy working there wanted to cut it she refused and did not allow him to do it, o top of that she was dismissive and rude. I would never ver buy anything in Selco again
ordered 2 tonnes of bark two weeks ago online, arranged for delivery for 27/10/2025 as the contract was for a school and the work needed to be done during half term, i was contacted Friday 24th October to confirm delivery would be for the Monday and they were in their words 'looking at the stock now', received an another call an hour later to be told they didnt have my order in stock!! They said to wait till Monday and the delivery guy will go pick some up. I waited till today and was told that the order would be delivered today or tomorrow. I received another call later on to be told they couldnt source my order and they would issue a refund. Absolutely no care was given to the fact this was under a tight deadline and putting me at risk of breach of contract, they just basically said they could give me my order but i needed to pay more money as they couldnt do it at that price (even though its still being advertised on their website) SCAM artists. Shoddy, unprofessional service and i would advise all traders to avoid at all costs!!!! Waste of time!!!
⸻Today I visited the Selco Catford branch, and I would like to leave a compliment for a staff member named Karen. She was extremely patient, knowledgeable, and took the time to answer all my questions thoroughly. Her service was outstanding — she provided detailed information and was very helpful throughout. I truly appreciate her assistance and would strongly recommend her. She is brilliant!
Good price online, just received delivery of paving slabs bang on time as promised (unlike some suppliers!) which of course is crucual when you're on a job and time is everything! Friendly lads delivering, haven't checked the whole pallet yet but the paving slabs do look in good shape.
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At Selco Builders Warehouse, we’ve got stacks of stock from top trusted brands, all at exclusive, low trade prices. If you’ve been looking for building materials and timber supplies for your latest project, we’ve got it at Selco.
Our branches are open 7 days a week, with all the products you’d expect from your local builders’ merchant or timber merchant. Whether you’re a builder, carpenter, electrician, plumber, decorator, landscaper or business of any kind, you’re in good hands - we’ve been serving the tradespeople of the nation since 1895 and have grown our network to 75 branches and counting.
As well as thousands of products lining our shelves, we’ve got a free Click & Collect service so you can pick up your goods at a time that suits you, or you can have them sent straight to site with our free Click & Deliver service.
In each of our branches you’ll find a range of trade services designed to make your job easier, including paint mixing, brick matching, sheet material cutting and free kitchen designing – we’ve even got in-branch cafes for you to grab a builder’s brew and a bacon sandwich before the day ahead. And don’t forget about our Special Orders service – if we don’t currently stock a product you’re looking for, we can usually source it for you. Our friendly team are always on hand to help you with anything you need to make your visit a positive one!
So, pop into your local branch and speak to one of our colleagues about signing up for a Trade Card today or apply for one online through our website. Selco, it’s where the Trade go! See more
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