Review Time
Some things worked well - pickup was fast and reliable, payment also made quickly. However I had been quoted £28/30 depending on whether the condition was good or excellent, this was downgraded to £6 and faulty because of scratches (not cracks) on the casing. This isn't in accordance with the definitions of condition stated on the website where only cracks would be defined as faulty, so I have been misled. I was asked to accept the new price but only given 48hrs and not told I had a 48hr window, after which it went through automatically. I tried to raise this with the company as they advertise live chat mon-fri 9-5 but it was unavailable in those hours. Messaged them instead, its now been a week and heard nothing back. Not impressed.Update 19/09: after the company's comment below to get in touch again I emailed them on 11/08 with the details but have not had a reply.
We recently worked with SellYourLaptop.co.uk to recycle a batch of over 50 old laptops as part of our office tech refresh, and the entire process was seamless from start to finish.From the initial enquiry, their team was responsive, professional, and well-organised. They provided a competitive quote quickly and arranged secure collection at a time that suited us. The data destruction certificates for each device gave us full peace of mind around compliance and data security – a crucial factor for our business.What really stood out was their transparency and efficiency. There were no hidden charges, and the agreed payment was processed promptly once the devices were inspected. It's clear they specialise in bulk tech buybacks and know exactly what businesses need.If you're an organisation looking to offload IT equipment responsibly and get fair value in return, I highly recommend SellYourLaptop.co.uk. We’ll definitely be using them again for future tech refresh cycles.
The company arranged the collection very well — they sent someone to pick up the item and took care of the packaging, so I didn’t have to worry about finding materials myself. The whole process, including the payment, was quite fast. There was a small issue because I gave the wrong account number, which caused some delay in receiving the payment. But Sam was very helpful and resolved the problem for me, which I really appreciate. Overall, I’m very satisfied with the service!
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We guarantee to buy your old laptop for more cash than anyone else! Sell your laptop to us with free collection and receive cash in 48 hours from the point we recieve your item. Complete secure service with Data Wiping Certificates provided. Businesses and consumers welcome.
