Review Time
Had to rebook my flight again due to unforeseen circumstances. The first point of contact didn't solve anything, and I had to follow up several times to get a response. Luckily I reached Alicia, who solved the whole thing in a matter of short time.Thank you!
Christoffer showed a high level of efficiency and professionalism when handling my case. The case in question was surrounded by problems with the booking of the flight tickets. Ordered plane tickets and paid for them and then found out they were canceled. Contacted Sembo and got to talk to an agent who just referred me to my bank without trying to fix the problem. After four days I contacted Sembo again and luckily I got in touch with Christoffer who directly contacted the IT department to really find out what went wrong. After a few hours, he gave me all the information I needed and explained to me what went wrong with my case and fixed the error so that my trip could finally take place. Thanks to his help, everything could go right. His way of working is structured and solution-oriented.
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Vi har flybilletter, leiebil, fergebilletter og mer enn 100.000 hotell, hus og leiligheter i hele verden.
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