sense-u.com

2.1
2.1 Based on 9 reviews

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Average Rating

2.1

/
5

9 Reviews

5 Star
22%
4 Star
0%
3 Star
0%
2 Star
22%
1 Star
56%

All Reviews

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Review Time

yarning1488
Unsatisfactory product experience

The sock caused noticeable bruising on my son's feet, despite alternating sides and limiting usage. Additionally, the camera lost connection after two weeks and failed to reconnect. I cannot recommend this brand.

2
Date of experience: Jan 21, 2026
Bo Morris
Great service and fast delivery

I ordered through the platform, and the communication from the company was excellent. The packaging was secure, and the package arrived quickly.

5
Date of experience: Dec 13, 2025
Miriam
Concerning experience

The sock caused significant bruising on my son's feet, even when switching sides and limiting usage. The camera disconnected after two weeks and couldn't reconnect. I cannot recommend this brand.

2
Date of experience: Dec 12, 2025
Lotty Cook
Misleading product

This is a misleading product. I ordered a baby sock that was supposed to have blood oxygen monitoring, but it only tracks heart rate. The device inaccurately records activity levels and customer support is lacking. They charged extra for taxes, but the product arrived quickly, indicating it wasn't shipped from overseas. The return shipping cost is on the customer, which is frustrating. I would advise against this purchase.

1
Date of experience: Dec 08, 2025
Clifford K.
Peace of mind for new parents

I purchased the sock for my newborn, and I absolutely love it. It helps ease my anxiety while I sleep. The alarm is quite loud, and it has alerted me a few times about her heart rate. I would recommend this sock to anyone looking for peace of mind.

5
Date of experience: Jun 29, 2025
gogo5913247
Frustrating experience with the monitor

I bought the sock monitor for reassurance, but its design doesn't ensure proper contact with my baby's skin, leading to unreliable performance. The troubleshooting with support was lengthy and frustrating before I could return it. The refund process required multiple reminders, and they suggested I cover the return shipping for a faulty product. They offered a small contribution towards shipping, which feels unfair. Overall, a poor product and service.

1
Date of experience: Apr 30, 2025
Flint Howard
Untrustworthy service

I had a very negative experience! The smoke detectors I received did not function, and there was no response from customer service.

1
Date of experience: Dec 16, 2024
the_elemenalist
Questionable business practices

The app is terrible, and the device frequently disconnects even at close range. The company's operations feel like a scam; they advertise a 30-night trial without mentioning the return shipping costs are on you. Getting return instructions was a hassle.

1
Date of experience: Nov 21, 2024
Dorian Wilson
Terrible product experience

This is the worst camera I've ever used! The app and notifications are stressful instead of calming. It made my baby uncomfortable and runs out of batteries quickly, with no recharge option. I ended up selling it at a loss just to get rid of it.

1
Date of experience: Oct 05, 2022

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