Review Time
Placed an order for the flash cards but accidentally ordered more than 1 so have been trying to contact them for support without success. Both 1800 numbers disconnected. email adress comes back mail delivery failed. They have a gold coast address on their website not far from me so will go to address & see what happens. So far it is unfortunately looking like scam & hope i can get my money back through paypal
I purchased 2 of the Magnetic trains sets, some of the trains were faulty, so I contacted Sensory Toys to return the faulty trains and get the replacement trains.
The staff told me to email a photo and a video of the faulty trains. Two days later I got an email saying the replacement is on its way.
And it arrived with 2 brand new sets!
I was absolutely amazed as I only expected to receive the trains! I was already so pleased for not needing to go to the post office!
Thanks so much Sensory Toys for giving this 71 year old grandma such a great online purchase experience!
Ordered a magnetic train set for my nephew for Christmas. It was a lot smaller than I expected but he loved it, so as they were then advertising free trains, I thought I would then buy another to make his set more interesting...no free trains arrived and over a series of emails they have claimed firstly, it was due to a "glitch" in the system, they weren't really offering free trains & when I didn't accept that, they have now said they can't send free trains with the 98 piece set as they don't fit in the box.... Hahaha, I am still laughing...I wonder if they sit around having meetings trying to come up with new ways to screw people over 😡
Avoid this company. Customer support is lacking. The products are sourced from overseas and arrived damaged because they were only packed in air bags instead of a proper box. It's been two months, and I still haven't received information on how to return them.
This experience deserves no stars. After a month of being ignored, I finally received part of my order. I initiated a dispute with the payment service on 10/12/25, and the company responded on the last possible day, just an hour after my partial delivery. They even accused me of fraud, claiming I disputed after receiving my item. They referenced fair trade and credit rules, which felt insincere after ignoring countless customers for so long. I contested their response, pointing out that there's still an item stuck in transit since 1/12 that I haven't received. Unfortunately, the payment service ruled in their favor regardless. Communication remains non-existent. I highly recommend taking your money elsewhere to avoid this frustration with a non-local company.
I ordered a toy set for $81 and have been waiting for more than a month. The tracking shows it was delivered, but I haven't received anything. I've contacted the company seeking a resolution or refund. After seeing other reviews, I'm starting to think this website might be a scam.
I ordered a limited edition railway builder on November 30, but it hasn't arrived yet. After emailing, I was told they would investigate, but I've heard nothing since. This was meant as a Christmas gift, and I'm starting to doubt the company's legitimacy since they don't provide a physical address or phone number. I feel let down and would appreciate advice on whether I should report this as a potential scam.
My experience with this company has been terrible. I've sent multiple messages and emails with no response. This was meant to be a Christmas gift for my grandson, and I'm very frustrated. I ordered on November 28, but received no confirmation or updates. DO NOT ORDER FROM THIS COMPANY.
I purchased a limited edition railway set on November 27. Alarm bells rang when I received an email on December 13 stating the shipment is about to ship. Their tracking site seems compromised. I found contact details online, but many customers report ineffective communication, receiving only automated responses. It's best to contact your bank to report potential fraud.
Claim your business profile now and gain access to all features and respond to customer reviews.
cheater.fun
fanaticscollect.com
ridriz.com
www.starregister.org
madeofrose.com
clarendonfineart.com
loot-capital.vip
birdygrey.com
petsjewelry.mobi
wedding-weekender.com