Review Time
I have used this company for several years and I really like their products, which are truly environmentally friendly. The delivery is fast, customer service effficient and there is wide range of products. The points system helps too!
So I purchased some unpaper kitchen towels some cosmetic round pads some reusable sanitary pads some in between tooth brush’s and toothpaste tablets and I haven’t tried the sanity pads and the I between brushes and also got some Tin toppers the un paper towels and round pads are good I’m sure the pads ands and in between brushes would be ok I just don’t like the toothpaste tablets the taste of them is a bit off but that’s just my personal taste
I bought oxygen bleach which was initially described as having 'recyclable' packaging. When the bleach was done and the bag empty I tried to recycle the packaging, as the product listing said. However, the paper exterior was bonded to what appeared to be plastic. I wrote a complaint about the plastic appearance which was met with a polite but vague answer that the material was corn starch and biodegradable. This was not mentioned in their product listing plus even if paper is bonded with cornstarch, this cannot be biodegraded in a home compost bin. Cornstarch furthermore still requires stabiliser and other chemicals to make it work as a bag liner. To biodegrade it requires industrial, specialist methods. My request for a refund was ignored. By again being unclear and incomplete the email reply further added to the appearance of green washing. I reported their business practices to ASA who will have likely replied with recommendations following their own investigation. After I complained again I received a reply with better explanation from one of the owners. They wrote they changed their website description. I was finally offered a refund, as a 'gesture of goodwill', but there was still no recognition of getting it wrong, no apology nor thank you for bringing it to their attention with 2 emails. The tone of the email was snide in their closing wording, possibly because of the ASA report. I am speculating. But had Peace With The Wild apologised for their mistake, accepted accountability and checked their website listing themselves from the 1st email complaint they would not have been reported. I have taken my business to a different eco business that hopefully won't patronise me for complaining and investing unpaid emotional labour to point out their mistakes and work culture. Ethics are important so if you make ethical claims you have to do ethical business.
I have been shopping at Peace With The Wild for a few years now and have always been happy with the experience. The rewards scheme is generous and I have gotten a lot of money back through points over the years. There are a few products that I routinely purchase (dish brush heads and dish soaps) as well as products that have lasted me several years (unpaper towels). The food selection - chai, peanut butters, nuts - is also great. I would recommend to anyone trying to cut down plastic/palm oil in their shopping!
I have purchased from this amazing company multiple times and their customer service/ range of eco kind products and delivery (royal mail) are second to none.I recently requested a special delivery (gift) and this was sent exactly as I requested.FIRST CLASS EXPERIENCE AND A HUGE THANK YOU TO EVERYONE INVOLVED WITH PEACE WITH THE WILD.
I bought a wooden scoop & thought I was buying an attractive one with whittled ridges in the handle, unfortunately I was sent the VERY cheap one you get out of Christmas crackers. I wouldn’t have paid 50p for what they tried to pass off as some kind of incredible, sustainable rubbish at great expense! Save your money & buy same product from Temu.
I bought a very expensive, useless piece of silicone in the disguise of an avocado hugger. It only fits a small to medium avocado. This size still goes brown and larger avocados- forget it, it just ‘pings’ off. Threw the hugger in the bin. Maybe it will hug that better.
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