Review Time
I wish I knew how bad these reviews were before I bought these car seat covers.. but I read the reviews on their site, which was a big mistake.If I could give zero stars, I would. This mob are a scam company. They say they give 24/7 support, well that's a straighout lie. They were supposed to send covers for my particular car, which they say that they cater specifically for... There is lie number 2. The product is completely unrelated to my vehicle.There are almost no instructions and the whole process was really stressful.Keep well away from this company and their partner company, which is called My Car. A really bad experience in every way.Also, the covers were grotty and poor quality neoprene.
DO NOT ORDER FROM THIS COMPANY - THEY ARE A SCAM. Ordered shoes in May, still nothing in August, when I e-mailed to find out where by order was, got a very abrupt e-mail back stating they are short staffed and I could have another pair in another colour... If Id wanted the other colour I would've ordered them... Really bad customer service, not helpful, rude and slow
People should note this is the website for Sharkskin the water activity gear, not the car seat covers. I have purchased on two separate occasions and both times it was speedy delivery. The vests are amazing for Diving under your wetsuit, as they provide the equivalent of wearing 3-5mm of extra neoprene but with out the additional buoyancy. So no need to wear extra weights. Keeps me toasty!
I so wish I read the reviews before purchasing. I needed to exchange a pair of water shoes for a different size. I was advised to return the pair I had bought which they would refund, and then order the correct size. This was almost 2 months ago. I have sent multiple emails, with no response. I have not been refunded, nor have I received any order information regarding the second pair I bought. Such a shame! I am now out of pocket for two pairs of shoes, none of which I have! Seems like a scam. Update: 27/02/24 Sharkskin called me today (I didn't get the name of the lady who called, but she was very friendly and apologetic), I have been refunded for the returned pair and my shoes will be sent out soon. Which is a huge relief! It was good of them to call and give me this update personally.
BIG on selling, small on delivery. It takes forever to get what you paid for and then you get the excuses why you haven't received it yet. This is the second time this has happened and I'm not sure why I was stupid enough to go back to them!!! Lesson learnt. The product is pretty good but whoever is running the company should have a good look at themselves.I ordered another pair of shoes from another company and had them in 3 days. It has now been over 3 weeks from Sharkskin and still waiting. Lift your game!!!
I ordered a full set of covers for my Ford Ranger 2023 and ther rear seat cover has a hole in the wrong position for the centre seat belt. I asked them on the open Face Book Forum and they said to contsact them directly to have this fixed. I did this and was told they were waiting on the next shipment to come in and would replace them. Its now been 4 months and they are now ignoring me and have removed my car from their compatibility list. And hey they do stain! Russ Mornington Vic
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