shein.co.uk

3.9
3.9 Based on 620 reviews

Fashion for every girl! We bring you the latest trend items at amazing prices. SHEIN is an exciting online fast fashion retailer with 200+ new styles launched on a daily basis. SHEIN APP is ranked top 10 in retail apps, with 10 million registered users fr...

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Average Rating

3.9

/
5

620 Reviews

5 Star
61%
4 Star
8%
3 Star
3%
2 Star
4%
1 Star
24%

Filtered Reviews

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Review Time

Kathryn Upson
The item I purchased was not correct…

The item I purchased was not correct size, I was made to jump through hoops to PROVE it?! I gave up, IDid not appreciate the interrogation!

2
Date of experience: Nov 24, 2025
KAREN KING
Love my new gym top

Love my new gym top

5
Date of experience: Nov 24, 2025
Jaclyn
Quick delivery and items as described

Quick delivery and items as described! Christmas decorations are amazing!

5
Date of experience: Nov 24, 2025
MICHELLE SEMPLE
Arrived on time

Arrived on time. All items ordered were in the bag. You are kept up to date as to where your parcel is. The items were well made and the quality was good.

5
Date of experience: Nov 24, 2025
Mrs. Vivian Rose
Love Shein great prices

Love Shein great prices, quality is good (clothing) most sizes are generous. Never had any problems. Would recommend highly

5
Date of experience: Nov 24, 2025
Not worth it

Be very careful with their new refund policy. I wanted to return the whole order but they tricked me by saying that my refund amount would be higher than what they refunded. They took all discounts away and for the sheins quality I paid the price as if for very high quality stuff. Not worth the money or the time.

1
Date of experience: Nov 24, 2025
Lisa Wright
One one thing from order or five…

One one thing from order or five arrived awaiting test of my order and not heard anything on test of order yet

1
Date of experience: Nov 24, 2025
customer
The customer service sucks, urgent shipping is a scam

The customer service sucks. None of the problems are solved. PLEASE FIRE THE AGENTS. They won't reply or will reply slowly even on working days/during working hours. I kept on asking for help, but none of them replied to me. URGENT SHIPPING IS A SCAM!!! DON'T SPEND MONEY ON IT.

1
Date of experience: Nov 23, 2025
Lisa
On time

On time, polite and friendly

5
Date of experience: Nov 23, 2025
tania dodd
Buyer beware

I returned a package, I have all the notifications, took pictures of the package , everything was done to prove it was returned. They have ' lost' it in the warehouse . How does that happen. 5 weeks later still no refund . They owe me £50 !!! Not a good enough reply Shein, I've done all of that.

1
Date of experience: Nov 22, 2025

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Business Details

  • Fashion for every girl! We bring you the latest trend items at amazing prices. SHEIN is an exciting online fast fashion retailer with 200+ new styles launched on a daily basis. SHEIN APP is ranked top 10 in retail apps, with 10 million registered users from over 200 countries.

  • language https://shein.co.uk

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