shein.co.uk

3.9
3.9 Based on 620 reviews

Fashion for every girl! We bring you the latest trend items at amazing prices. SHEIN is an exciting online fast fashion retailer with 200+ new styles launched on a daily basis. SHEIN APP is ranked top 10 in retail apps, with 10 million registered users fr...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.9

/
5

620 Reviews

5 Star
61%
4 Star
8%
3 Star
3%
2 Star
4%
1 Star
24%

Filtered Reviews

Filter Reviews

Review Time

SARA BARONET
absolutely disgusted with customer…

absolutely disgusted with customer services and the company all evidence sent in that asked for a delivery over £200 not been found or received and still not resolved my issue

1
Date of experience: Nov 22, 2025
Katy
Poor quality and a con!

Most of the clothes ordered looked nothing like the images and were very poor quality. On applying for a refund, suddenly they announce that when I bought they added discount whivh I’m no longer entitled to so the refunded amount was no where near what I’d paid. Very deceptive!

1
Date of experience: Nov 21, 2025
Iffet
Ordering is easy and reasonably priced.

Ordering is easy and reasonably priced.

4
Date of experience: Nov 21, 2025
Dawn
Haven't received my parcel ,have put an…

Haven't received my parcel ,have put an complaint in with evri and shein waiting for response

1
Date of experience: Nov 21, 2025
Shellah Ali
PURE HEADACHE!?

Only just started using SHEIN and my goodness, by the time you have gotten of the page with all the ridiculous discount codes etc, the price has gone up!! Very complicated to use.. it’s not worth the 2 hours every time you order something!! What a ridiculous site!!

2
Date of experience: Nov 21, 2025
Krystyna Gibson
Deserve 10 Stars…

ordered 2 pair pyjamas for husband only 1 arrived...not had a good week for parcel deliveries (not shein) so I was more than grouchy.I'm 80 years old and not very mobile so rely on home delivery, Have to say when I lost it with online reporting AAAg!! I phoned and after giving the required information which I am a bit of a nightmare finding it,sent some screenshots, whole matter dealt with in a couple of hours and goods now on way although they had issued a refund but wanted the goods.They are on there way, Thank you for dealing with a grouchy old lady so well.

5
Date of experience: Nov 21, 2025
Karen Stanbridge
Great value items

Great value items arrived safely and on time

5
Date of experience: Nov 21, 2025
Sharron Hill
My parcel was not delivered to my house…

My parcel was not delivered to my house & I am not happy about it. My parcel should come to my house and for shein to suggest I go looking for it is outrageous what shein should be doing is complaining to Evri but no you are actually endorsing it.I will expect a refund asap

1
Date of experience: Nov 21, 2025
Kerry Davies
Good quality items

Good quality items, if anything needs to be returned it is easy to do and refund processed quickly.

5
Date of experience: Nov 21, 2025
Denise Seymour
Only received half my order

Only received half my order. I was informed by Evri that the second part of my order had been badly damaged in transit ( jacket ) Please look into this matter

1
Date of experience: Nov 21, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Fashion for every girl! We bring you the latest trend items at amazing prices. SHEIN is an exciting online fast fashion retailer with 200+ new styles launched on a daily basis. SHEIN APP is ranked top 10 in retail apps, with 10 million registered users from over 200 countries.

  • language https://shein.co.uk

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More