Review Time
I just received my order, and I am extremely disappointed. The product not only came very damaged but was also missing instructions and hardware. There are no supplies to mount the top banner to the stand. Additionally, the product received looks nothing like the images and product listed on your website. The mockup you sent over looks like a completely different item. As a tradeshow supply company this is unacceptable quality and craftsmanship. Please rectify this situation.
Communication alerting the customer when delays or issues arise with the order. Need to reach out to the customer in advance. could Shipping method could improve. Items were not delivered together and provided the wrong tracking numbers.
I enjoyed my experience with this company. The entire process was super easy from start to finish. The entire staff was very friendly and displayed absolute professionalism. The finished product was nothing short of amazing. They are the perfect company to handle your needs.
Fast and responsive replies, quality materials. The tent material is thick and doesn't feel like it would tear easy. The Velcro on the tent is also of good quality and feels like it will last a long time. We had an issue with the rubber feet breaking, did a warranty claim and was sent a new part very quickly. Great customer service!
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ShiningShow is the best selection of trade show products such as pop-up canopies, inflatable tents, large tents, patio and market umbrellas, banners and flags, and more. We are committed to selling the highest quality products directly to you at unbeatable prices. We also offer custom canopies, custom table covers, custom market umbrellas, custom banners and flags.See more
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