shinjiru.com.my

4.8
4.8 Based on 200 reviews

Shinjiru is a one-stop IT provider for cloud and web hosting services. For many years, we have been one of the most successful and prominent web hosting providers in Malaysia. Through many years of hard work and dedication, we have developed solutions for...

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Average Rating

4.8

/
5

200 Reviews

5 Star
94%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
4%

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Review Time

Colton
Very responsive and knowledgeable…

Very responsive and knowledgeable support. This is why I always support Shinjiru! Highly recommended!

5
Date of experience: Nov 03, 2022
Good

Good. Fast response.

5
Date of experience: Oct 19, 2022
Luke Aas
Thx for the professional support ~

5
Date of experience: Oct 07, 2022
Cecilia Morgan
Tip-top services

Their services and their help is a tip-top ✨ They help me a lot when there's a trouble about server just like recently issue about reboot server takes time. They even help to find the root and fix it 🤗

5
Date of experience: Sep 21, 2022
Shania
Good after sales service

Very prompt response and assitance given to my query

5
Date of experience: Sep 14, 2022
Maynard
Support is always speedy and…

Support is always speedy and communication is pleasant. Thank you!

5
Date of experience: Sep 12, 2022
Karyn Walker
Email routing issue

Email routing issue, when merging multiple domain name into a cloud hosting, and the domain name email hosting server is using google's.Set the email routing to email exchange.Tech support is very helpful and efficient.

5
Date of experience: Sep 09, 2022
Anya Drew
perfect and the best customer service

5
Date of experience: Sep 06, 2022
Karlene B.
They allow Scam

They allow Scam/Spam. I opened a ticket with them about davidbremerlawoffice.com being a scam web site and they closed the ticket without any response. When I opened the ticket, I provided them with PDF scans of the documents that were sent to myself and my neighbors as proof. I even did the research for them and showed them how to use Google Street View to see for themselves that the address associated with David Bremer Law Office was an empty lot with two boarded up homes next to it. Basically, the web site looks legitimate and the scam letters they send appear to look legitimate, that is until you begin to investigate. The phone number does not belong to a Law Office. The address is fake and the letter claims that I have a family member that died and left $12,820,000 and this law firm will split the proceeds with me and just to put the icing on the cake, they ask only one thing of me; to share 10% of the proceeds with "charitable organizations". I brought this to the attention of Shinjiru.com.my. I created the ticket, submitted the proof and after a few days, the ticket was closed without any explanation. It was just closed. I would have respected them more if they just told me to mind my own business. What that tells me is that their tech support people are not as good as the reviews claim. I suspect that most if not all of the reviews are fake. Something as simple as what I described above couldn't even provide me with a simple response. I can only imagine how bad it would be if you had an issue with your site on their platform. Good luck but I would stay away from them.

1
Date of experience: Aug 25, 2022
Paul Campos
Helpful as always!

5
Date of experience: Aug 15, 2022

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Business Details

  • Shinjiru is a one-stop IT provider for cloud and web hosting services. For many years, we have been one of the most successful and prominent web hosting providers in Malaysia. Through many years of hard work and dedication, we have developed solutions for all market sectors and have grown to offer traditional web hosting solutions as well as cloud based web hosting solutions.

    Through technological innovations, we continue to strive to offer our customers new and improved ways of going online. We understand that going online is no easy feat so rest assured! Shinjiru will be there for you every step of the way!See more

  • email contactus@shinjiru.com.my
  • call +60379871191
  • language https://www.shinjiru.com.my

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