shinzobrand.com

1.3
1.3 Based on 20 reviews

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Average Rating

1.3

/
5

20 Reviews

5 Star
0%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
90%

All Reviews

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Review Time

Rhys Troote
Received my first jacket quickly after first placing an order. Had to wait longer for the second one

Received my first jacket quickly after first placing an order. Had to wait longer for the second one but after sending an email out they informed me of it's situation and cleared any confusion. Only issue would be waiting times can get long but it's a relatively small team during Black Friday.

4
Date of experience: Feb 05, 2026
Rhys Troote
Received my first jacket quickly after…

Received my first jacket quickly after first placing an order. Had to wait longer for the second one but after sending an email out they informed me of it's situation and cleared any confusion. Only issue would be waiting times can get long but it's a relatively small team during Black Friday.

4
Date of experience: Feb 02, 2026
Gabon Loumo
Definitely a scam

I ordered a jacket on their website on December 4, but since I never received my product, I sent numerous emails, but they don't respond, their communication is non-existent. I just received an email regarding the tracking of my product, but since there has been no progress, I advise you not to buy Shinzobrand products. I think it's a scam.

1
Date of experience: Jan 25, 2026
Gabon Loumo
Definitely a scam

I ordered a jacket on their website on December 4, but since I never received my product, I sent numerous emails, but they don't respond, their communication is non-existent. I just received an email regarding the tracking of my product, but since there has been no progress, I advise you not to buy Shinzobrand products. I think it's a scam.

1
Date of experience: Jan 25, 2026
Freddie Emmett
Non existent customer service

They sent the item to me, which was smaller than described. Then when I emailed about an exchange, they replied to my first message saying I could start the process but then almost 3 weeks have now passed and they haven’t replied to 4 of the follow up emails I’ve sent.Don’t buy from this company!

1
Date of experience: Jan 23, 2026
Freddie Emmett
Non existent customer service

They sent the item to me, which was smaller than described. Then when I emailed about an exchange, they replied to my first message saying I could start the process but then almost 3 weeks have now passed and they haven’t replied to 4 of the follow up emails I’ve sent.Don’t buy from this company!

1
Date of experience: Jan 23, 2026
David Fu
Ordered on 04/12

Ordered on 04/12, still hasn’t even been processed yet.

1
Date of experience: Jan 18, 2026
David Fu
Ordered on 04/12

Ordered on 04/12, still hasn’t even been processed yet.

1
Date of experience: Jan 18, 2026
Moreno
lack of customer support and scammy behaviour

I ordered the jacket on the 04/12, i've waited until some days before christmas to send an email, they said that they would refund my order, since then they never reached out to me even if i sent them multiple emails.Some days ago i even received the tracking order but i do not want the order anymore, i advise everyone to not buy from them if you do not want to wait for months to get what you want

1
Date of experience: Jan 13, 2026
Moreno
lack of customer support and scammy behaviour

I ordered the jacket on the 04/12, i've waited until some days before christmas to send an email, they said that they would refund my order, since then they never reached out to me even if i sent them multiple emails.Some days ago i even received the tracking order but i do not want the order anymore, i advise everyone to not buy from them if you do not want to wait for months to get what you want

1
Date of experience: Jan 13, 2026

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