shinzobrand.com

1.3
1.3 Based on 20 reviews

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Average Rating

1.3

/
5

20 Reviews

5 Star
0%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
90%

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miguel songco
Item bought on 12/4; Have yet to receive any update on my order

The item purchased on 12/4 has not arrived yet, and there have been no updates since New Year's, when they promised to send it within that week and again this week. No responses have been received, so I will try to get a refund. I strongly advise anyone considering buying from them to avoid doing so. They lack communication and transparency, leaving frustrated customers with broken promises.

1
Date of experience: Jan 12, 2026
miguel songco
Item bought on 12/4; Have yet to receive any update on my order

The item purchased on 12/4 has not arrived yet, and there have been no updates since New Year's, when they promised to send it within that week and again this week. No responses have been received, so I will try to get a refund. I strongly advise anyone considering buying from them to avoid doing so. They lack communication and transparency, leaving frustrated customers with broken promises.

1
Date of experience: Jan 12, 2026
Nicolas Pivatto
Don’t buy from them

Don’t buy from them. In my experience, it feels like a scam. They haven’t replied to any of my emails, and when I commented on one of their Instagram posts, they reached out but then ignored me afterward. If you’ve had a similar experience, please DM me. I’m gathering evidence for a video and for potential legal action in the future.

1
Date of experience: Dec 11, 2025
Nicolas Pivatto
Don’t buy from them

Don’t buy from them. In my experience, it feels like a scam. They haven’t replied to any of my emails, and when I commented on one of their Instagram posts, they reached out but then ignored me afterward. If you’ve had a similar experience, please DM me. I’m gathering evidence for a video and for potential legal action in the future.

1
Date of experience: Dec 11, 2025
Matthew Nguyen
Scummy business

Highly would not recommend! Horrible communication. I ordered on 4.12.2026 and im still waiting. No response and they even turned off comments on instagram. You cant dm them either. Potential scam!

1
Date of experience: Dec 04, 2025
Cedric Rahmel
Lack of Communication

There was a clear lack of communication. The order was placed on 4th December 2025. There was no confirmation of shipping and customer support gave the cancellation as the only option. Support stated that all orders would be shipped in the first week of January, but this did not happen. Potential scam, to be revealed.

1
Date of experience: Dec 04, 2025
Cedric Rahmel
Lack of Communication

There was a clear lack of communication. The order was placed on 4th December 2025. There was no confirmation of shipping and customer support gave the cancellation as the only option. Support stated that all orders would be shipped in the first week of January, but this did not happen. Potential scam, to be revealed.

1
Date of experience: Dec 04, 2025
Matthew Nguyen
Scummy business

Highly would not recommend! Horrible communication. I ordered on 4.12.2026 and im still waiting. No response and they even turned off comments on instagram. You cant dm them either. Potential scam!

1
Date of experience: Dec 04, 2025
Joshua
No jacket, no money

I received no information regarding shipping, etc., for over a month after placing my order, so I cancelled it. Now, despite numerous emails, I've been waiting for my refund (over €260) for about a month. Looking at Instagram shows that I'm not the only one affected. Shinzo Paris is deleting critical comments or not allowing them in the first place.I‘ve now opened up a PayPal refund case. Please do not order on this website! It’s either a scam or they‘re hiding something else.

1
Date of experience: Dec 04, 2025
Joshua
No jacket, no money

I received no information regarding shipping, etc., for over a month after placing my order, so I cancelled it. Now, despite numerous emails, I've been waiting for my refund (over €260) for about a month. Looking at Instagram shows that I'm not the only one affected. Shinzo Paris is deleting critical comments or not allowing them in the first place.I‘ve now opened up a PayPal refund case. Please do not order on this website! It’s either a scam or they‘re hiding something else.

1
Date of experience: Dec 04, 2025

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