Review Time
"If you are considering shipping a car into the UK, only use Ship-My-Car. Their service is 1st class and takes every piece of hassle away.The customer portal keeps you informed through the whole process, and they are always on the end of a phone to answer any other questions.Fantastic value and highly recommended"
My experience of 'ShipMyCar' has been one of professional dedication by a first class team.This unique, prestigious car international shipping company, was recommended to me by a colleague from our 'owners club'. Their level of customer service, from the initial introduction by their appointed collection agent to navigating the plethora of UK HMRC regulations, and documentation, is a further testament.I have no reservation what-so-ever, in highly recommending their services.
After 3 years of looking I at last found a car, only to have the money refunded after gear box failure. Another month and found one which I wanted. What to do then? Looked through the internet and found ShipMyCar and couldn't fault their service. Kept me up to date with both the shipping and the repairs. Excellent value for money, would recommend them, as I have done, to several friends who are looking to ship within the next year.On pick-up they were helpful and friendly and the look round the garage was certainly worth the trip to get the car.
Importing and registering a car is potentially inconvenient and frustrating, especially if you do not have limitless time. Nick and Kingsley could not have made it easier for me - I dropped off the car in Australia and it was delivered to my door in Cumbria. Very good value for money - professional and easy use online system for tracking and monitoring - kept informed at every stage - any questions I had were answered straight away.
Without hesitation Shipmycar.co.uk undoubtedly has to be your first port of call.I truly believe that if your looking for a leading trusted and efficient full service importer with an exceptionallly experienced team to import your vehicle and offering only the highest quality technicians to do your modifications/IVA/DVLA registration/ MOT and more then you should only be contacting shipmycar.co.ukI myself not knowing at the time about shipmycar.co.uk made arrangements to have my Honda CRZ shipped over from the US and that's when my nightmare began.The stress of all the paperwork,phone calls and forms became exausting and 6 months on I still was not being given the right information to get my car back on the road here in the UK.Fortunately for me I found myself having a conversation with someone who was aware of this leading full service importer and I was advised that shipmycar.co.uk was the place to contact.After just a further 4 weeks my car is now on the road.I would like to say a massive thankyou to Nick Kingsley and his team for the warm welcome my girlfriend and I received and for relieving us of the stress we were experiencing.we received an exceptional service.Kind regardsShaun and Sue
If you're considering importing a car - these guys are the people to deal with! Very highly recommended. Quick to respond to queries, professional service and great to deal with. It's a complicated procedure and Ship My Car made it easy for me every step of the way. My car was collected on time and without any problems. It was then ready for me as agreed, all the difficult paperwork done and in perfect condition.Excellent all round!
I ordered a simple custom clearance plus HMRC NOVA service for £95. It started well, enough information received and the amount due was available fast. However, after I made a payment, I started to experience issues. I made an international transfer and it was mainly my fails to use wrong IBAN number. After a couple of days when I got no confirmation from SMC that the amount has been received, I started t query them about the status but the answer was three or four times to give them the exact amount that was credited to the receiver account. I obtained all information I would and sent to them, with no reasonable outcome. After about two weeks of mails going back and forth, I finally told them that I started the investigation via my bank and asked for any confirmation that the money was not received. They forwarded me exactly one mail they managed to send to HMRC, after ten days the payment was made. When I got this mail, I was able to find out the reason for failed payment within 15 minutes and HMRC officer was replying fast and kind. SMC was blaming HMRC for the delay but despite this was mainly my own fault, they kept lying to me that they are "chasing the payment" when in fact they sent one and only mail to HMRC only ten days after I started asking them about the payment status.But it has not ended there. The NOVA thing was not done at all. They kept feeding me with promises for two weeks, saying that it can take up to two weeks. When, after 14 days, I reminded them again, they said "it can take a couple of weeks". I also got a contact number of someone who actually does this customs things for SMC. When I called him, he just kept saying "leave it with me, I will fix it, probably today". This was Wednesday last week. Today is Friday the week after, 10 days later, and I have heard nothing ever since. This does not surprise me for some reason. I called HMRC several times and they were quite friendly and told me that no NOVA notice is found based on the data I can provide. I am very sure SMC and their agent could have done the same but they did not and just kept sending me "wait more time" messages. In total, the customs declaration was submitted on the 6th of April and now it is 13th of May, no NOVA is done, DVLA just denied my application to register the vehicle. Although I partially accept the two weeks initial delay with payment, all the rest is just bad service of SMC. Their "wait more" and "leave it with me" mean nothing at all, it is just air thrilling. I would have done everything myself, faster, cheaper and more efficient.
I found Shipmycar to be very professional and a pleasure to deal with. There online quote system was very helpful and easy to use. The IVA work carried out on my car was done to a very high standard. Would not hesitate in recommending them and using them again. Thank you.
Joe Osuch
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Our experienced team specialise in shipping cars around the world, from a single vehicle coming back to the UK through to organising the car shipping logistics for major motoring events.
We are the UK’s leading full service importer of classic, new and used cars into the UK, employing only the highest qualified IVA technicians in the country, you can be sure that any modifications needed for MOT/IVA testing are carried out to the highest standard.
Our unique car shipping instant quote calculator has been developed over the years to instantly, accurately and with no obligation provide you with a full breakdown of all costs involved in shipping any make/model of car.
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