shipsurance.com

2.9
2.9 Based on 201 reviews

Shipsurance Insurance Services, an Assurant Company, is a shipping insurance provider. We provide coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off of the carrier rates. Think of us more as a bu...

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Average Rating

2.9

/
5

201 Reviews

5 Star
43%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
52%

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Review Time

NM27
So pleased with the service

So pleased with the service. We have been filing claims for a few years and it is relatively easy. We have always had pleasant experienced with Shipsurance.

5
Date of experience: Nov 12, 2021
Haisley Rogers
I insure all my orders through…

I insure all my orders through Shipsurance. Although I pack extremely carefully, accidents do happen. The ease of filing a claim and the confidence the claim will be paid is fantastic. Professional service!

5
Date of experience: Nov 12, 2021
Eudora
Documentation was provided as required…

Documentation was provided as required for a claim to be processed. Clear instructions were given by InsurePost and claim was handled in a professional and courteous manner. I have been using InsurePost and have been very happy with the service that is being provided.

5
Date of experience: Nov 12, 2021
ZICR4FT39
Trust this company

Trust this company. They are honest, make every effort to process the claim quickly. Why would anyone buy USPS insurance and denied on each claim! I highly recommend Shipsurance. Avid supporter.

5
Date of experience: Nov 11, 2021
Warren Adams
Shipsurance is amazing

Shipsurance is amazing. They paid my claim in one day.

5
Date of experience: Nov 11, 2021
Rare positive experience

Reaching out to the representative was the most positive experience I have had from a company in a long time. The company was responsive and, despite not covering the cost of shipping a replacement item to my buyer, paid nearly every bit of the cost to replace the item insured.

4
Date of experience: Nov 11, 2021
Rémi Simon
Excellent customer service

Excellent customer service, prompt replies and processing. Extremely quick to settle the claim and get it paid

5
Date of experience: Nov 11, 2021
Danielle Butler
I had ship this one kind and rare…

I had ship this one kind and rare frosted glass oil lampwith a very rare lamp shade very large.we had pancaked very careful and with extra carebut when arrived it was broke, I was very happy how easy and quick Shipsurance was able to resolve the issue. thank you

5
Date of experience: Nov 11, 2021
Kirk Cook
two fragile pottery items

I shipped two fragile handmade pottery pieces to UK from US via USPS. Although they were well packed, both items were quite damaged enroute. I received an echeck within a week of filing my claim. It was an easy, concise form to complete and took a relatively short time to file and receive payment

5
Date of experience: Nov 11, 2021
Tori H.
My experience with Shipsurance

My experience with Shipsurance in connection with filing a claim for some lost overseas mail was very smooth and I was very satisfied with how it was handled and the speed at which I received my reimbursement. A+ experience!!

5
Date of experience: Nov 11, 2021

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Business Details

  • Shipsurance Insurance Services, an Assurant Company, is a shipping insurance provider. We provide coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off of the carrier rates. Think of us more as a business partner than a shipping insurance vendor. We work with you as your claims management department. We have been insuring businesses for over 10 years and underwritten by Voyager Indemnity Insurance Company. Voyager is 'A' rated by A.M. Best."See more

  • email info@shipsurance.com
  • call 8668529956
  • language https://www.shipsurance.com

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