Review Time
I have been a customer at this dealership for several years, and the service has been outstanding. They go above and beyond to meet your needs—definitely a top dealership. The sales team is fantastic, and I was very pleased with the assistance I received.
STEER CLEAR OF THIS DEALER! This has been the worst motorcycle purchasing experience in over 35 years! The bike was delivered without coolant, the oil level was low, and there were multiple defects. The sales manager dismissed these issues as wear and tear. All these problems could have been caught during the pre-delivery inspection, which raises serious questions. I had to rely on the manufacturer for repairs as the dealership refused to take responsibility. The management could learn a lot about customer service from the service team, who were exceptional. It's disappointing, as I prefer to support local businesses, but I recommend looking elsewhere until they improve their customer service skills.
A fantastic buying experience! Even though this dealership is a five-hour drive away, I managed to purchase the bike online and over the phone. The entire process was handled smoothly and efficiently. The sales assistant was professional and understanding, and I was welcomed warmly after my long journey. A great team!
I visited the company to purchase a bike after passing my test and was assisted by a representative who was incredibly helpful in finding the right bike for me. He patiently allowed me to try multiple bikes and communicated effectively throughout the process. The test ride was well organized, and I felt comfortable navigating unfamiliar roads. The entire process was smooth, and I also want to thank another representative for helping me select my new gear.
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We are a family run business and have been since 1928.
Serving the North East of Scotland and further afield with franchises for Husqvarna lightweight, Kawasaki, KTM, Silence E Scooters along with SYM & Keeway 50cc/125cc. We have the North of Scotland's largest selection of pre-owned bikes.
We have the North of Scotland’s biggest & best selection of clothing with trained staff on hand to assist.
Our service dept is always busy & with trained technicians for general service work through to performance upgrades, tyres, chains/sprockets & much more. MOT centre on site
Shirlaws Ltd is registered in Scotland under company number: SC134694. Registered office address: Ker-An House Wellington Circle, Altens, Aberdeen, United Kingdom, AB12 3JGSee more
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