shopappliances.com

5
5 Based on 60 reviews

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Average Rating

5

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5

60 Reviews

5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%

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Mitch
My gas range arrived just in time for Thanksgiving!

I ordered a gas range at a fantastic Black Friday price. Delivery was initially set for Monday of Thanksgiving week, but I explained that I work on Mondays and Wednesdays. Although the customer service mentioned rescheduling would be challenging due to the holiday, they ultimately arranged delivery for Tuesday morning. Unfortunately, it did not happen, leaving me without a stove just two days before Thanksgiving after removing my old one in anticipation of the Tuesday delivery. Despite this setback, they worked hard to resolve the issue and delivered early Wednesday morning before I had to leave for work. To compensate for the inconvenience, they installed the new range, provided a new gas hose, and removed the old range. Both team members worked diligently to ensure my experience was a positive one, and they succeeded brilliantly.

5
Date of experience: Nov 26, 2025
Caleb Bell
Outstanding customer support

The team made it very easy to order and arrange delivery for my two new stoves. Excellent service and very helpful, five stars!

5
Date of experience: Nov 25, 2025
Abraham Clark
Incredible experience with the platform!

From beginning to end, everything was seamless. They called, scheduled, and confirmed my delivery in advance. The website was remarkably user-friendly, and my entire appliance package was delivered to New York in just two days. The delivery team notified me when they were two hours away, arrived on time, and installed my full kitchen set in under four hours. They were professional, courteous, and treated my home with respect. The office even reached out the night before to confirm the delivery window—very organized. One of the appliances had a minor defect, and the platform handled it promptly, sending a technician within 72 hours. They took full responsibility and made the process hassle-free. They truly simplify appliance shopping. Amazing service, exceptional support, and I wholeheartedly recommend them to everyone.

5
Date of experience: Nov 25, 2025
Erin F
Very helpful!

They were very helpful, polite, and kept us informed for the entire process.We are delighted!

5
Date of experience: Nov 24, 2025
Marybeth Jardel
We had a wonderful experience with our…

We had a wonderful experience with our delivery.The team went above and beyond our expectations.They were able to install and place our new oven and move the old one out for our client.

5
Date of experience: Nov 24, 2025
Cheryl Thornton
So far Shopappliances has been right on…

So far Shopappliances has been right on time in sending me emails about the new 4-door Refrigerator I purchased on-line from Best Buy in Melbourne, FL - They even gave me an enormous discount when I asked if they would not just deliver but also place the old one on my husband's truck & set-up the new one in place including hooking up to the water system - I will input another review after it is delivered & set-up - But if it is anything like what has happened so far, it will be a rewarding & uplifting review. Thank you Shopappliances.com!!!

5
Date of experience: Nov 21, 2025
David Ostermeier
Bill was especially good and helped me…

Bill was especially good and helped me back away from wanting to cancel my order. He was understanding about my doubts, helped me overcome them and helped by adding delivery, hookup and disposal of my old dryer. So helpful to talk to a person in these days of AI. Thanks Bill!!

5
Date of experience: Nov 21, 2025
Terrific service and prompt delivery

Terrific service and prompt delivery. Highly recommended.

5
Date of experience: Nov 20, 2025
Eli K
Great customer service

Great customer service. Ordered and had next day delivery and installation. Very professional and friendly.

5
Date of experience: Nov 19, 2025
Heidi Borter
The order process was easy and I'm…

The order process was easy and I'm excited to get my new oven soon!

4
Date of experience: Nov 19, 2025

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