Review Time
I received the very best assistance helping me to convert an awful ceramic top stove in a all gas home So stupid they didn’t at time of construction
I got a better deal tha I had hoped for I am a great cook
So excited
Thank you
My name is Ralph, and I recently purchased appliances from ShopAppliances.com. I was honestly amazed by their service — even after a major snowstorm, they still managed to complete my delivery the very next day as promised. The communication was excellent from start to finish, and their customer service team was responsive, professional, and genuinely helpful throughout the entire process. It’s rare to find a company that delivers this level of reliability and care, especially under difficult weather conditions. Highly recommend ShopAppliances.com for anyone looking for a smooth, stress-free appliance buying experience.
I’m based in California and just had a full luxury KitchenAid kitchen package delivered and installed by ShopAppliances.com — and I’m seriously impressed.
From order to full installation was just 7 days. That’s unheard of, especially for a complete kitchen set. The team coordinated everything flawlessly, kept me updated the entire time, and the install crew was professional, clean, and extremely detail-oriented.
The KitchenAid suite completely transformed my kitchen — it looks high-end, runs perfectly, and the entire process was stress-free.
This is truly a genius company—real customer support, real service, real people, and real appliance expertise. I ordered a wall oven while living in Deal, New Jersey, and when I called, Joseph personally answered the phone. He was extremely professional and took the time to understand my specs, budget, and exactly what I was looking for. He recommended a KitchenAid wall oven that fit my wall opening perfectly, like a glove. I placed the order around 2 PM and received tracking information immediately, then had the appliance delivered the very next day around 6 PM. The company called to confirm I’d be home, the drivers texted me the morning of delivery and called when they were one hour away, and the delivery itself was flawless—friendly, careful, and respectful of my home. After everything was complete, I even received a full recap of my purchase, delivery, and installation. This was one of the best purchasing experiences I’ve ever had, and I’d honestly buy from them again just to experience that level of service. I’m beyond impressed—beautiful website, outstanding customer service, and an all-around exceptional company.
I Had A Amazing Experience With The Sales Man James He Was Professional, Knowledgeable, And One Of The Best Professionals Very Knowledgeable About The Appliances And Very Helpful Assisting Me Making Choices, A Great Experience, He’s The Greatest! Thank You!
They delivered my Fridge is pristine condition! The motor was completely in tact unlike my past experience with the Home Depot. I can’t wait to remodel my entire kitchen with Your guys’s appliances!
I ordered all new appliances and paid for delivery and installation. Unfortunately, the fridge door arrived damaged, and the company assured me it would be replaced. It has now been 8 weeks since the damaged fridge was delivered and 10 weeks since my purchase. For the last 4 weeks, the updates have remained the same, stating they are still waiting for a response from the manufacturer. This situation is entirely unacceptable and reflects poor professionalism. I had seen mixed reviews before placing my order, but I decided to take a chance. Don't make the same mistake I did! Avoid ordering from them!
I had an outstanding experience with the service and would highly recommend them. The team was incredibly supportive and patient, addressing all my inquiries and helping me find the best solution for my needs and budget. The ordering process was smooth, delivery was punctual, and everything arrived in excellent condition. Exceptional customer service and a worry-free experience overall.
I recently purchased a new GE 24" gas range from shopappliances.com and I couldn't be more pleased with the entire experience.
The process of selecting and purchasing the range was incredibly easy and straightforward. The website was clear, pricing was competitive, and the checkout process was hassle-free.
The real highlight of my experience, however, was the delivery and installation service. Shopappliances.com advertised "White Glove Delivery," and that is exactly what I received.
The delivery and installation team, led by Walid, was absolutely fantastic. They were professional, punctual, courteous, and efficient. Walid ensured the new range was delivered with care, the old appliance was removed, and the new GE gas range was installed perfectly and meticulously. The entire process was seamless and stress-free, demonstrating the highest level of service.
I am extremely pleased with my new GE range and the exceptional service provided by shopappliances.com and Walid's team. I will absolutely recommend them to friends and family looking for a new appliance purchase and a truly premium delivery experience!
Exceptional service experience! The team was professional, timely, and incredibly knowledgeable. The installation was completed swiftly and with great attention to detail. Everything operates flawlessly, and they left the area immaculate. Communication was clear throughout the process, and they exceeded my expectations to ensure my satisfaction. I highly recommend this service for anyone in need of dependable and high-quality installation!
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