silkenanddreams.com

2.1
2.1 Based on 15 reviews

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Average Rating

2.1

/
5

15 Reviews

5 Star
29%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
71%

All Reviews

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Calli Knudsen
I would give it negative stars if I could. The products are terrible quality but charged high price

I would give it negative stars if I could.
The products are terrible quality but charged high prices so that WHEN you want to return it, they can offer you a 50% refund and still make a tidy profit. (Pro tip for anyone who actually wants to keep this garbage, try to submit a return and they'll give you 50% back.)
Their cancellation policy says that you can cancel an order before it is shipped and I attempted this. I looked up their email addresses, yes plural, and attempted to cancel my order moments after placing it, but apparently neither of the emails I sent were received or acknowledged. When working with customer service to return my items I took screenshots of the emails that I sent and they refused to acknowledge that I had sent them. They are still making me pay return shipping costs even though I tried to cancel them before they shipped. They will not inform me of what the correct email address was or why these two email addresses are all I was able to find when I was trying to figure out how to cancel my order.
This is why everyone orders from Amazon. This is also why you should check reviews on a company before purchasing from them. That is why I am writing this review anywhere I can find to post it, hoping to save someone else from my mistake. Never order from this company!

1
Date of experience: Jan 14, 2026
Ollie Anderson
Positive experience with this wonderful site

I completely disagree with the negative feedback about this fantastic platform. I recently purchased a Silk Satin Sleep Set and I couldn't be happier. The fabric is incredibly soft and smooth against the skin, making it one of the most comfortable sleepwear sets I've ever had. The fit is both relaxed and elegant, truly delivering the luxurious feel promised. My nights are cozier, and my slow mornings have improved. The ordering process was straightforward, and the package arrived on time and well-packaged. Overall, I am very pleased with the quality, comfort, and the entire shopping experience. I will certainly shop here again.

5
Date of experience: Dec 06, 2025
XaraenDream
Avoid this place

Avoid this place; the advertising is absolutely misleading, claiming 'luxurious' and 'mulberry silk' when it's actually cheap polyester. The product does not match the website images at all, and tags were removed to hide the size and that it’s not a branded item. They are clearly deceiving customers with low-quality products. It took weeks for delivery from abroad when they claim to be a local brand with a quick turnaround. I’m currently trying to get a refund! Save yourself the trouble and shop elsewhere.

1
Date of experience: Dec 05, 2025
ItzRodrii
The most comfortable pyjamas I've ever had

I’m genuinely impressed with the quality of my pyjamas. The fabric is incredibly soft and lightweight while still feeling luxurious and durable. I've never experienced sleepwear this comfortable — it truly makes bedtime feel special. I’m very happy with my purchase!

5
Date of experience: Dec 03, 2025
Reyax
Shared experience with others

I had the same experience as others for my mother. The item was not as described. They are a local company, and I recommend pursuing chargebacks and considering small claims if needed.

1
Date of experience: Nov 27, 2025
Alaina
Avoid purchasing anything from this seller

Avoid purchasing anything from this seller. They falsely advertise items as 'luxury silk' when the material is actually 100% polyester. The return process is extremely complicated, and you will be given the runaround. Save yourself the time and money and buy from a reputable source.

1
Date of experience: Nov 21, 2025
BA73
Ordered PJs for my partner and she loves them

I ordered some PJs for my partner, and she says they feel incredibly smooth and soft. The fabric quality is exceptional. They are breathable and perfect for relaxing anywhere, even while camping. My order arrived on schedule, and the shopping experience was seamless. I wouldn’t hesitate to purchase from them again.

5
Date of experience: Nov 21, 2025
Cara Brown
Avoid this seller

Avoid this seller; their items are knock-offs. The sizes are far too small upon arrival, and the information inside the delivery package is lacking, making returns a hassle. It takes weeks to arrive, not days as advertised. This was my first bad experience shopping online.

1
Date of experience: Nov 20, 2025
CF44
Don't waste your time!

Don't waste your time! I believe giving one star is too generous. I ordered large PJs for my husband, who has several other large pairs, so it should have been the right size. They took much longer to arrive than promised and were too small when they finally did. After contacting the company for a refund, I received numerous emails offering alternatives. I insisted on a refund and eventually got a returns form that required me to pay for return shipping, despite their website stating they cover returns. I sent them evidence of their own policy and reiterated my request for a refund. After much back and forth, they gave in, told me I could keep the PJs (which are too small), and issued a full refund. This has been a stressful experience, and I will never shop here again. My advice is to steer clear.

1
Date of experience: Nov 19, 2025
Greg Turner
I disagree with the negative feedback...

I disagree with the negative feedback regarding this fantastic platform. I recently purchased a sleep set and I am truly delighted with it. The fabric is incredibly soft and smooth against the skin, making it one of the most comfortable sleepwear sets I've ever owned. The fit is both relaxed and elegant, delivering the luxurious feel promised. My nights are cozier and my slow mornings are even better. The ordering process was straightforward, and the package arrived promptly and well-packaged. Overall, I’m very pleased with the quality, comfort, and the entire shopping experience. I will certainly shop here again.

5
Date of experience: Nov 13, 2025

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