Review Time
I have a condition that makes my cornea change shape so getting an accurate Rx is difficult I guess. My prescription was redone twice! at no extra charge until my optometrist got it right.
Stephanie in customer service was the best. Thanks
I ordered two pair of Silhouette glasses that I absolutely love. I found the ordering processto be very simple and easy, I emailed a picture of my prescription and got my glasses about two weeks later. The price for my glasses was excellent, I got one full prescription pair of glasses and another pair of just the frames for the cost of one pair of frames from any eyeglass stores in my area. I 100% will order glasses from simplyeyeglasses.com again.
I initially accessed the website for products and availability. I had questions about the ordering process and a particular item and called customer service. The CS representative answered my questions, walked me thru the ordering process and I am very pleased with my purchase. the best part was the price which was very reasonable compared to my research of other vendors.
I fell and broke my arm and the nose piece on my Sillouette glasses. When I purchased them at my Drs office the frames alone cost me $350.00 and I was heart broken they could not be fixed. I was desperate to get the same comfortable hingeless, frameless frames but now they were $399.00 at my Drs office. So I looked online and found Simply Eyeglasses.com. I was so happy they had my same exact frames for $189.00. The people there are so nice, helpful and easy to work with. I love Simply Eyeglasses.com!!!!
Ordered my glasses using the prescription I got from my Walmart exam. Ordered Harley Davidson glasses. They came just when they said they would. LOVE, LOVE Them! I get so many compliments and I can see better out of these than the ones I got at Walmart. Would definitely order from here again.
While they are friendly and polite to talk to they really don’t have their act together. I ordered a pair of Wiley X glasses through their website and was emailed a day later that they the lenses I specified were not compatible with the Wiley X frame so I had to be downgraded into another lens. A week later I was informed that I couldn’t get a clear Transitions progressive lens at all and would have to choose another frame! I emailed them asking what frames would work. After several days I got a return email apologizing for the delay in getting back to me because they were “busy” and that they’d have to check what frames they have available. They never followed up with any information. I had a weekend motorcycle trip for two weeks later so I was getting worried that I wouldn’t have appropriate eyewear. I then called them to see if my existing frame could be used since they didn’t provide me any options. They indicated that they could so I shipped them my frames expedited at my expense. I followed up several days later to check on the status of my order and to remind them of my trip. So what was the end result? They had my frames for over a week, shipped them on Friday for Saturday delivery and USPS ended up losing the shipment so I didn’t receive them until Monday. My weekend trip had to be cancelled. So many thing went wrong but here’s the summary. First and foremost, their website should never have been allowed me to order a frame/lens combination that they knew couldn’t be made. Then it took them a week to inform me. They promised to give me alternatives but did not do so. Once they received my frames it took over a week for them to finish the order. While it’s not their fault that USPS lost the shipment they should never have put me in that position given the trip they knew I had planned. Even if things had gone as planned I would have had to leave half a day late for my trip. Instead I didn’t get to go at all. The reply I got from Simply Eyeglasses? “We’re sorry. We’re a small family owned company and really take customer service to heart”. Their website gives the appearance of a professional, solid company. Clearly they are not. They sell a product they can’t produce. Even though I tried to work with them despite numerous lapses on their part they still ended up dropping the ball. If this is their idea of good customer service then everyone needs to be warned about the kind of company they are. Buyer beware!
love this website and I would recommend them and order from them again. I was looking for a Prada frame that was discontinued and the sales rep went above and beyond and found them for me. She kept in contact and constantly let me know the status of the frame. I have not experienced this kind of customer service in a very long time. This is where I will be buying my families glasses.
Claim your business profile now and gain access to all features and respond to customer reviews.
Eyeglasses: Prescription eyeglasses from SimplyEyeglasses.com, glasses, sunglasses and lenses by brand name eyeglass designers at a discount online.
dentalfinds.com
kellyeyecare.co.uk
syghtglass.com
thesanctuaryatairedale.com
curely.co.uk
mytherapists.online
swanwicksleep.com
livbio.co.uk
mynova.org
thebiocleanse.com