Review Time
Surprisingly cumbersome and not user friendly. Does not allow for integration with revenue maximising tools like pricelabs whilst not providing dynamic pricing support. Outdated.
I'm very pleased with Sirvoy. I have tried two other popular channel managers and I wasn't satisfied. Sirvoy is great. They offer a free trial with full functionality and onboarding is quick and easy. Service is instant, employees are knowledgeable, and the site is very functional and intuitive. I am notified of bookings before Airbnb, Booking, or Agoda notify me(usually by about 1-2 minutes). I've had no issues and I expect to continue using them for the foreseeable future. Wonderful company.
Sirvoy does not work properly with Expedia, the prices and setting get changed. The prices will be different to the prices on booking.com and sirvoys platform. They change things like extra bed prices, length of stay duration and worst thing is it will be cheaper. It will cost you money, be warned....Also you should know they dont count a child as a guest...its a known flaw in their system.
We have been working with Sirvoy for the past couple of weeks and although their interface lacks a mobile app I am told that they are working on one at the moment. One thing I can say that regardless of how basic the UI of Sirvoy appears, it does what it says on the tin and is stable. Additionally their customer service has been fantastic to date and they will happily spend hours on the phone with me ensuring that I feel confident using their system. From start to finish it took less than an hour to create an account and add a property then connect it to three channels. At first I had considered only using them as a short term alternative to another channel manager but the more I use them the better I feel about our future with them. Although to the best of my knowledge they don't have a detailed PMS system I can see that they certainly have their priorities straight as a channel manager; with around 10 direct API connections to different platforms including Booking.com, Expedia, Agoda...etc their system gave us the security of knowing that our properties were safe from double bookings and the optimism that in the future the product's user interface can only get better. Thank you for your professionalism and I hope our relationship continues.
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Sirvoy is a powerful, easy to use Hospitality Management System that's so versatile it works for a huge variety of accommodation such as hotels, motels, hostels, B&B's, lodges and campsites.
With its integrated channel manager, website builder and booking engine, Sirvoy is an all-in-one solution that provides everything the modern hotelier needs to keep their business running smoothly. See more
