Review Time
I only rate this three star because of my experience when the bill was presented. It contained a £5 charge for charity. I immediately asked for it to be removed but this left a bad taste in the mouth. It's truly bizarre when an establishment thinks it can pick your charitable giving. And how do you check where it goes? Bad form.
Really enjoy their menus, had a secret menu a few months ago which was fantastic and generally go around three times a year. There service is always lovely and efficient as well.My only criticism is the incessant emails, Six by Nico is a fantastic restaurant chain with excellent food, however they are not remotely exclusive enough to be sending three emails announcing every single new new menu, then adding a countdown for the new menus, then a teaser reveal and finally the actual menu.Just too much marketing that feels pushy and pretentious at times. I can't reduce them either as they send some great one off offers, but for the love of god, tone them down and know your market.
From the moment we arrived, we were met with an overwhelming sewage smell and a very unwelcoming, grumpy-looking maitre d’. We were shown to our table where the smell lingered. When we mentioned it to a staff member, it was brushed off with a bizarre comment from the waiter that he had no sense of smell—no acknowledgment at all.The ambiance was crowded and noisy, and unfortunately, the food didn’t make up for it. Everything we tried was fairly bland and forgettable. Service was slow, and the staff came across as disinterested and unenthusiastic, which really took away from the experience.Overall, a very underwhelming visit. I wouldn’t recommend it.
Be aware that the strict 15 minute table hold policy is rigidly upheld when booking a table. I had a reservation with my elderly parents at Six by Nico in Glasgow Merchant City. Due to terrible, unforeseen traffic conditions we were running late for our reservation. I contacted the restaurant by phone and left a message informing them we were running late as instructed. The restaurant maitre d called back and I told him we were likely to be slightly over the 15 minute hold window. We arrived very stressed, in total 25 minutes late for the booking. When we arrived we were told we could not be seated that day as we were too late to be served all six courses and they were fully booked the rest of the day. I do appreciate we were late but we had kept in contact with the restaurant and hadn't been informed when we spoke that if we arrived beyond the 15 minute window we would not be seated. I did find this somewhat inflexible as it means that the sittings must be so tightly scheduled that no delays can be managed. I couldn't see on my reservation any reference to a strict time slot of when tables had to be returned so I was puzzled by this stance. I do appreciate that tables are turned, often several times during a sitting but had the restaurant explained to me when I spoke to them that the 15 minute hold policy was to ensure the restaurants ability to fulfil all their sittings and our party could not be seated I would have saved myself a disappointing journey.
Manchester branch.Taster menu and wine tasting was a gift for Xmas from my daughter and we visited together on Friday 28th March ,,,The food was delicious and very well presented ,,,yes the portions were small but isnt that the idea of a taster menu?The staff who served the food and wines were so lovely, friendly and knowledgeable.Unfortunately our experience was spoiled by the young lady who greeted us on arrival- she was incredibly rude and certainly lacking in customer service skills...I was quite shocked at her rudeness and I would not recommend this restaurant bacause of this
Very disappointing. Read previous reviews and watched all the promotional videos but was not at all what I expected.As previous reviews I have read, service was very rushed. Lots of covers which meant I could not hear the description of the wine and how it was matched to the food. Would not have heard the description of the food had I not known the menu beforehand. Toilets were blocked with paper and offer of still water was charged at £4.50 with a service charge of £37.Have bought the same experience for my son as an 18th birthday present and am worried he will be coerced into paying for extras due to his naivety.
Service at Oxford yesterday wasn't great - rude lady greeted us (we were a group of 4 chatting as we waited to be seen to and were met with Hello - Hello - HELLO! within 2 seconds), ill informed staff trying to sell us extra courses that were then out of stock, ill informed staff with no knowledge of wines, slow service in between courses - just a real shame when the kitchen had produced superb food.
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