Review Time
Company is a scum and speak of integrity. I hope they company goes bankrupt sooner cause all I experienced is cheating. From stupid calculation to fake matching up with same level skills. To you the developer don’t wonder y you your life is problematic from family backstabbing to families cheating to dead of close ones!
They have pathetic customer service. They basically ignore you, or answer with some generic copy and paste message. They are definitely scammers and don’t care about you. Also, even though they are using some generic copy and paste message and then adding their name to it, they still don’t read your question. Because of this you may receive a message that has absolutely nothing to do with the question you asked. When you attempt to clarify yourself they are likely to have a different representative send the exact same copy and paste message with their name on it, or some other copy and paste message that has nothing to do with what you’re asking. When you point this out the next person may go back to the first message. It is honestly annoying.I started playing free cell on Skillz and then when Covid hit I tried a game called “Mini Golf King”. I was OK at the game and turned 5 dollars deposit with 10 dollars bonus cash added on into about 2800, and I had withdrawn 600 and claimed some gifts with credits such as a yoga mat, sweaters, shirts, etc. At the end of playing this game I could play about 30 6 dollar entry games and only 1 would find an opponent before 1 week, when the matches are canceled. This is annoying because I was playing my absolute best I had ever played when this happened. That’s one downside for sure. You get challenged for a very long time and when you step up and do your best, you don’t even get an opponent.The next game I played was “Big Hearts” where I lost money until my 2800 was now between 1800 and 1900, and then I turned it around and brought my account back up to 3200. I also redeemed several gifts with tokens, and because I only profited small it seems like I was worse at this game but that is not the case. I did worry when people started quitting, and started to focus on 3 dollar entry games (which did not award time bonuses) because I was worried about my opponents hiding out in this entry level because speed was likely my greatest advantage in this game. I sacrificed lots of earnings by focusing on becoming the best at the entry where time means nothing, but competition still dwindled and I started looking for a new game.Sure enough that day came when a new game is was released which had solid graphics and seemed like it would catch on and become a very popular game on the platform. I closely watched the game and when a pro league opened up I immediately quit playing “Big Hearts” and started practicing. Almost instantly, well instantly, I was making money and actually enjoyed the game. The account grew in a very short time even though the game was new and I was playing mostly .60 entries with only a few games in the higher stakes. Skillz promoting this game a little too, and the bonuses in the pro league got a big boost to draw more players. Right when Skillz did this they blocked me from playing. It was quite annoying. They said they were doing an in depth review of my account. This has went in for about two weeks now, and I am not aloud any matchups. When I first began playing they reviewed my account and I did not have to stop playing during the review. Also I have had to play games while broadcasting my screen to them and broadcasting me playing at the same time, while a Skillz representative watches. They did block me from getting matchups before I completed this process for “Big Hearts” for a few days, but I had missed the first scheduled appointment (my internet was down and it was during Covid lockdown) so it was slightly understandable. Even though it was slightly understandable, they completely denied it was happening. I contacted every single department and they all sent me a copy and paste message about how Skillz matchup system works and sent me a link to a website that explains it more. I don’t know if I should call that abuse, or what. So then miraculously when I met with the Skillz team member Riley for the online meeting where I would play games while broadcasting, the matchups suddenly worked. I was messaging saying I’m used to being matched up 100 minimum each day, and now nothing, but every single department ensured me that nothing was wrong and sent me the link with the copy and paste message.
Just curious. If it's against the rules to have more than one account then why allow people to open extra accounts and also play with them. Reading lots of reviews it seems like they allow this to go on and then use it against the people when they win any decent amount of money to close the account. I mean, if skillz is so on top of things, as they appear to be when cashing out, then why not close accounts when people are losing too. Just curious. Hate to see humans taking advantage of humans. Some humans aren't human, though they walk like we do, they live and they breath, just to turn your screw.Just give people their hard earned money back and stop making up reasons and excuses about the silly fine print. If I've opened an extra account and it is against policy then why not shut it down immediately?. I'm sure you are making plenty the right way. Ps- I do currently play and haven't had any bad experiences but hate to see people have their $ withheld when it should have been nipped in the bud long before the point of attempted cash out.
I had some strange transactions on my card and I've never played on that moment , I had to phone my own bank to stop the transaction. Now I have a message from them I'm the one who violate their term and conditions. This is the message from them .Hello,We have discovered that there are financial disputes against the authorized transactions on your account. Your actions are in serious violation of our TOS, section 7.3, which explicitly states "7.3. Cheating, Fraud, and Abuse. In accessing or participating in Services or using the Software, you represent and warrant to us that you will not engage in any activity that interrupts or attempts to interrupt the operation of the Services or Software. Anyone who engages in, participates in, or displays behavior that may be interpreted, in our sole discretion, as unfair methods in participating in Services or using the Software, including but not limited to, the opening and/or use of multiple accounts, the use of unauthorized or altered software or hardware to assist play (e.g., bots, bot nets, and collusion with bots), intentionally poor play in certain games to achieve competitive advantage, collusion with other players (e.g. intentionally losing rematches in Cash Competitions), deliberate transfer of money between accounts (e.g., "money laundering"), harassment of other participants, posting objectionable material, breach of these Terms, breach of security of your Account or, or any other act (whether through the use of automated technology or otherwise) that unfairly alters your chance of winning or constitutes the commission of fraud (collectively, "Abuse"), you will be subject to immediate sanction (as determined by us in our sole discretion), which may include, without limitation: (1) immediate termination of your Account and blocking of your access to the Website and Services; (2) any Winnings that you may otherwise have been entitled to receive shall be void and forfeited; and (3) any Winnings received by you shall be subject to disgorgement and/or recoupment. In addition to the foregoing, we reserve the right to disclose or report any money laundering similar illegal activity to law enforcement and regulatory authorities. Without limiting our other available remedies, we may institute or seek any injunctive relief, civil and/or criminal proceedings against you and/or any of your co-conspirators arising out of or related to your commission of Abuse, including without limitation recovering all of our fees and expenses (including reasonable attorneys’ fees) in connection with such efforts."Your actions jeopardized the integrity of our system and put many honest players at risk.You are not permitted to use the Skillz system again. Please take this as notice that Skillz reserves all legal rights to pursue violations of our service including prosecuting offenders to the fullest extent of the law.Gil, Player SupportPlease be really careful with this app, I was thinking they will try to helping me and understand what exactly happening but no they choose to blame me for they own fault . Thanks for this SKILLZ
I’ve recently had my account banned after attempting to withdraw $100 of winnings. My husband and I both play Skillz games and have won money and items in the past. For the first time, I used his promo code for the extra bonus money. After multiple emails where I explained the situation, one of their representatives sent me this explanation “It looks like we found that you had created multiple accounts which is against our Terms of Service.” So not only did they forfeit my $100 but my account has been banned. Beware if you and someone in your household excel at skill based games.
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Skillz was founded on the idea that everyone is born with skills and deserves an epic win. The thrill of achievement that we all experience when we overcome a challenge and level up is what makes playing games so rewarding. We are here to champion game developers and players alike so they can be their best through the power of competition.
