Name: skiset.co.uk
Telephone: 000000000
Rating: 1.8

CH Guest

A TERRIBLE COMPANY. DO NOT USE.

This is a terrible terrible company. They are virtually impossible to get hold of, close for 2 hours for lunch and go back on promises made by their own suppliers. PLEASE DO NOT USE THEM. They are liars.

Date of experience: Feb 16, 2018

Deb Smith Guest

8 years ago

ONLINE SERVICE AWAFUL

Online chat on website was rude, entirely unhelpful and she didn't even bother to stay on the line even though she hasn't responded to my questions.Emailing the email address on the website is useless, no response.I requested a specific model of skis, 3 weeks in advance. They didn't have it in stockSKISET La Rosiere

Date of experience: Feb 07, 2018

Patrick Howard Guest

9 years ago

Safety must come first

Note that this review is only for the Aiguille Rouge hire shop, as there is at least one other in Arc2000.The staff are helpful enough, but I must warn of our experience of poor quality of rental skis. This shop is used by the large tour operators, such as Crystal and my impression is that this regular feed of customers has resulted in a level of complacency when it comes to quality.Three years ago, one of our party had a screw fall out of the ski binding, resulting in a nasty fall and a long walk home.This year, all was going fairly well with the fresh snow. But when snow became hard packed, there was no grip at all - in fact dangerous. So I got them to resharpen the skis, and they were just the same.We know from our ski holidays in Austria last year how using well sharpened skis allow you to maintain control across all manner of compacted snow and ice.The comment from the staff here was that they do not sharpen their skis to this degree as customers would complain if the skis cut into their gloves, which admittedly we found in Austria, but for me safety is paramount, so unless they offer what I consider safe skis, I will be looking elsewhere.

Date of experience: Jan 21, 2017

Kyan Lewis Guest

9 years ago

Cheating?

When you subscribe to Skiset News you occasionally receive a mail with a 10% off discount offer, if you book your skies for the upcoming season before a certain date.In order for Skiset to celebrate this week's abundant snowfalls and the upcoming ones, 25/11/2016 I was offered an EXTRA 10% OFF discount for any booking made before 28/11/2016.I went for it. I saw the discountcode was already pasted on the homepage which opened from the link in the mail. This time I tried to combine the discount code with another discount code I received previously. It wasn’t possible, so I pasted the current "whitefriday16" discount code back again. Surprisingly a pop up saying “an additional 5% discount” showed up. That pop-up would not have shown if you didn’t try to change the discount code. As I did that, I also revealed that Skiset is trying to cheat their customers, only giving 5% off when they offer 10%.Shame on them.