Review Time
Bini went above and beyond to ensure we were comfortable and confident that our dog would be safe and well cared for. Upon arrival in Atlanta he was happy, healthy and the team at departure, transits and arrival all gave him care and attention
Bini’s service was exceptional from start to finish. This was our first time moving our 11year old dog Bentley abroad, we were very anxious about it. But Bini was very reassuring every time we spoke!. She always got back to us very quickly with any phone calls and questions we had. She helped guide us through the entire process, proving to us she was very trusting. Steve came to collect our dog the day prior to his flight, he was lovely and sent us photos with updates off Bentley. It is safe to say we made the best and right decision to choose SkyPaws UK to fly our dog to the USA!.
Skypaws! The only company that gave me a quote broken down into a number of services I could pick and choose from and fit my budget so it wouldn't break the bank. Bini was highly responsive, picked up the phone and answered emails timely. As a helicopter cat mum I was so worried but she put me at ease. Even a last minute change of plans was absolutely fine (2 weeks prior to departure).We moved from UK to US in July and Bini told us that there might be a heat restriction in LA airport and we might have to change to San Francisco which would be more expensive, but advised us to just play it by ear and assured us that she could always adjust the flight plan last minute. Cats were picked up by a very nice (and punctual) driver who unfortunately had to wait until I had dragged one cat out from under the bed but was very kind about it. The crates! Heavy, sturdy, huge and comfortable. We will actually upcycle them into furniture now, they are solid wood. We decided not to chose the agency service in the US but pick up the cats from the cargo area ourselves. Bini talked us through the process, sent an elaborate document with all the steps, and connected us to a very nice lady on US side who was on point, answered calls and responded to emails immediately. The documentation was in order and the pickup took half an hour and was way less complicated than anticipated. Cats were shaken but in great condition. All staff took wonderful care of them. I cannot recommend Skypaws enough.
The whole process was seamless, it was very impressive how quickly and efficiently it was all planned. Very good communication meant that we had total confidence that our girl would receive the best care and it was a lovely to have this confirmed with photos and updates at every step of the way. Skypaws were excellent, we would 100% use them again.
I am moving to the US soon to live with my partner, and I had to somehow get my miniature cockapoo over to his family's home in Ohio beforehand as I am also due to give birth before moving. We had contemplated flying her in the cabin, but we decided that it would be too stressful for all of us. We intensively researched so many companies (like, 8!!!) before eventually choosing Sky Paws, by a mile over the rest. We loved how responsive and communicative Bini was with us from the first day that we contacted her, all the way through to even now, a couple of weeks after our dog has landed and settled in. I am a very anxious person when it comes to the safety of my fur baby, especially knowing she was about to fly from the UK to the USA all alone, and my cockapoo is a very anxious girl, but I was able to ring Bini when I had questions or concerns, and I was reassured with honesty and kindness each time. Emails and WhatsApp messages were responded too almost immediately too. All of the paperwork, forms and details were sorted and went through sky paws by email. We had to fill in one form of paperwork sent to us, then an online form too which we were sent the link. All made extremely easy and quick by Bini. We were sent step by step of how collection day would go, we got update texts and photos of our dog, and we were able to track both of her flights. we also got confirmation of when she had landed safely in her layover country. she hd a crate built to fit her size and we were allowed to give her a blanket. her collar and lead were zip tied to the crate, and her food was attached to the top of her crate too. there was a photo of our dog with her requirements and all of her info on her crate too. and we got to keep her crate at the end! we think her blanket that we sent her with may have been spoiled or swapped as she returned with a different (but very similar) blanket, however we were made aware that this definitely could happen, so it wasn't a surprise to us. overall, we would use sky paws again. we believe that the price was reasonable for the workload that they put in and how easy and quick that they make the process. they took all my nerves away about my dog traveling in the cargo of a plane, and I would absolutely recommend sky paws to anybody wishing to send their dogs or animals overseas.
I want to express my deepest gratitude to Sky Paws Pet Transport for helping me and my beloved dog, Elle, on our journey from the UK to Nepal. After being rejected by several other pet transport services, I was beginning to lose hope. But Sky Paws stepped in with empathy, professionalism, and a true willingness to help.From the very first conversation, they treated Elle as more than just a pet—she was family to them, just as she is to me. They took the time to understand our situation and handled everything with care, patience, and expertise. Their guidance through the complicated logistics and paperwork was invaluable, and their support made what seemed impossible feel achievable.Thanks to Sky Paws, Elle made it safely to Nepal, and we are now happily reunited. Their commitment, kindness, and genuine love for animals truly shine through in everything they do. I can’t thank them enough for turning a stressful experience into a smooth and joyful journey.If you’re looking for a team that really cares and will go the extra mile for you and your pet, I wholeheartedly recommend Sky Paws Pet Transport.Thank you again, Sky Paws—you were a lifeline for us.
I recently relocated my dog, Moxie, from London to Boracay in the Philippines, and I can confidently say I wouldn’t have made it through the process without the incredible support of Bini and the SkyPaws team.From the very beginning, Bini was warm, professional, and incredibly detail-oriented. She walked me through every step—from vaccinations and paperwork to flight bookings and quarantine requirements—with patience and clarity. SkyPaws handled all the logistics flawlessly, and I always felt Moxie was in the best possible hands.What truly stood out was the level of care and empathy they showed. I received regular updates throughout her journey, and when we were finally reunited in Boracay, she was calm, healthy, and tail-waggingly happy.Relocating a pet across continents is no small task, but Bini and SkyPaws turned what could have been a nightmare into a smooth, stress-free experience. I’m beyond grateful for their professionalism, kindness, and dedication.If you’re moving with a pet, I wholeheartedly recommend SkyPaws. Thank you
I used the door-to-door pet transport option to bring my cat from the UK to Brittany, in France and I couldn't be happier. I was very anxious about sending him alone, but everything went perfectly.Bini was incredibly helpful and reassuring throughout the process. She answered all my many questions quickly and kindly, and made me feel at ease.The driver was also very professional and kind. My cat arrived the same evening (instead of the next day) and in great shape, after the health check in the morning and a full day of travel.I received regular updates, which was so reassuring. Everything went smoothly from start to finish. I highly recommend this service!
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At SkyPaws UK, we know your pets are family—and when it comes to relocating them, nothing but the safest, kindest journey will do. Founded and run by veterinary professionals, we bring expert knowledge and genuine care to every part of your pet’s travel experience.
Whether you’re planning a big move or need help with last-minute travel, we take care of everything: health checks, paperwork, permits, flights, and even door-to-door service. We work with trusted airlines and always aim for the most direct, comfortable routes.
We offer direct consultancy services to your vet, ensuring all treatments, timings, and documents meet strict international regulations. This means nothing is left to chance—and your pet’s travel plans are seamless from start to finish
Every plan we create is bespoke—because no two pets (or owners) are the same. We make sure every journey is as smooth and stress-free as possible—for both you and your pet.
As a company, we are passionate about constantly striving to improve global pet travel facilities and procedures for all our future clients, and with over 20 years experience in the veterinary and pet travel industries, we have a wealth of expertise within our truly caring and dedicated team.
We look forward to helping you plan your next move with your pet!
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